@drshapiromd Patiently awaiting numerous attempts to begin the process of obtaining a 100% refund. Sorry the product didn’t work for me. Please honor your promise and respond to my repeated messages, emails and phone calls.
@petnetiosupport please respond to my please for help. Feeder offline for over 6 months. Messages don’t solve the problem. Please contact me and connect me with a live customer service agent. I’m losing faith. Are you still in business ??
@petnetiosupport Your customer service is not effective. No live agents or returned phone calls for support after many, many messages. My unit has been offline for 2 months. Please help! This was not a cheap product and I expect it to work properly or be replaced.
@petnetiosupport@shamilton313 Bad customer service. Beware!!!!!!! My unit has been offline for six weeks. They will only email. Usually when I’m at work. I can’t troubleshoot from work. Horrible.
@petnetiosupport your customer service us not responding At all! My feeder has been offline for a week. Your phone number say no reps are available . You don’t respond to email either????
Are you still in business?????? Please help!