Powering Greater Philadelphia for 140 years⚡️🔥
Report outages & electric/gas emergencies 24/7 at 1-800-841-4141.
Our Twitter team is here M-F, 8AM-5PM.
@Ori_Node Hi! Thank you for contacting us. If you would like a bill review or bill explanation, please send us a message with your account number. Thank you!
We understand times can be hard. If you're having difficulties paying your energy bill make an appointment to speak with a PECO representative. TOMORROW, our reps will help you sign up for an energy assistance program.
Book an appointment: https://t.co/3AjKQI3BhE
@BraveryPat Hi! This may be a temporary issue following the recent maintenance. Please allow some time for the billing estimate to reset and update correctly. If you would like an explanation of your next bill, please give us a call at 1-800-494-4000. Thank you for your patience!
During Customer Service Week, we celebrated 10 employees with the 2026 Kathy Lentini CX+1 Awards for going above and beyond for customers and colleagues. Their dedication, care, and commitment make a difference every day.
Read more: X
https://t.co/6ymNTtWDBi
Heavy rain and strong thunderstorms are possible across our service area this afternoon and evening, with gusty winds and lightning.
Please stay alert, monitor local weather updates, and be prepared to take appropriate safety precautions as conditions develop.
@AndreaDalton94 Hi! If this is an emergency outage, we may not always be able to provide advance notice. Planned outages, however, are scheduled to help prevent future outages and improve the reliability of our system. Thank you for contacting us. We appreciate your patience and understanding.
Sweater weather is here, and so is the fall to-do list. Make sure to check these boxes to help keep your home cozy while saving energy and money.
We can help at https://t.co/t863Vnq3Gp.
We're committed to maintaining a safe and reliable natural gas system. If you suspect a gas leak or smell natural gas, leave the area immediately and call PECO's emergency line from a safe location.
Learn more at https://t.co/MXZTlnZ4u1
During National Drive Electric Month, we’re setting the record straight on some common EV myths. Learn more about what PECO is doing to support customers who want to make the switch to EVs by visiting https://t.co/bbwPytdPOJ
PECO has helped power the moments that move our region forward. From the late 1800s to today's advanced energy grid, we're proud of our history and excited for what's ahead.
@jcreiter Hi! We understand your frustration. Unfortunately, we do have a backlog at this time, and our team is working quickly to review cases. Please send us a private message with your account number, and I can contact the team handling your case to let them know you reached out.
@jennyheintz Hi there! We'd be happy to investigate this. Please send us a private message with the nearest cross streets and any additional pictures you may have, including identifying markers and a photo of the full pole if possible. Thank you!
Happy #CustomerCareWeek! Thank you to our team members who support customers every day with answers, guidance, and resources that help make energy more affordable.