I think some of the downstream effects of this are subtle but pronounced, once this sort of thing becomes prevalent it really leads to a distrust of institutions (in a very broad sense) and typically further degradation of service as standards and spirits progressively see-saw lower
The point of centralising services, particularly vital infrastructure, is to do the thing reliably well and benefit from economies of scale, in this case the treatment and supply of water. If the end user reasonably feels a need to do their own treatment to remedy some undesirable quality about the water, then that social contract is violated, and de facto the infrastructure is failing.
The point of centralising services, particularly vital infrastructure, is to do the thing reliably well and benefit from economies of scale, in this case the treatment and supply of water. If the end user reasonably feels a need to do their own treatment to remedy some undesirable quality about the water, then that social contract is violated, and de facto the infrastructure is failing.