Steph 'Pepsí' Ashley

LOVE like you have never been hurt, PLAY like there are no winners, GIVE like you have plenty & SMILE til your face hurts!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@CrossCountryUK Sorry yes! Forgot that vital information!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@CrossCountryUK will the 12:39 train from Newton Abbot to Manchester have an unreserved car? Thanks!

[Steph 'Pepsí' Ashley @PeppyPebbles]

Hey @AvantiWestCoast any chance you can help an abandoned blind girl out with a seat on the 17:29 Crewe to Liverpool train? London Northwestern don’t seem to care!

[London Northwestern Railway @LNRailway]

@PeppyPebbles Good afternoon Steph, apologies but yes unfortunately this is the case. You will be able to board any of our services to Liverpool without requirement of a new ticket, apologies for any inconvenience caused - Jont

[Steph 'Pepsí' Ashley @PeppyPebbles]

@LNRailway This is completely unhelpful!! If they’d done an announcement at Birmingham I would have switched trains! I’m blind and the next train will be rammed already, no chance of getting a seat!! Literally no one on board knows this service is cancelled! Do an announcement for everyone!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@LNRailway quick question about the 15:34 from New Street to Lime Street… my phone tells me it’s cancelled from Crewe, but no one is saying anything?!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@CrossCountryUK Not really going to work for me… I’m blind!! But thanks anyway!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@CrossCountryUK is it too late to reserve a seat on the 12:06 NTA to BHM today? If it’s not, could you reserve me an aisle, priority seat please? If it is too late which carriages are unreserved on the service? Thanks!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@CrossCountryUK how do I claim a refund for a declassified first class with a Seatfrog upgrade? Thanks!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@AsdaServiceTeam any chance of a reply to my DM? I’d really like my money back! Thanks!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@KellieAnn77 Ticketmaster helpfully just said they can see my tickets are not “yet” cancelled and to just wait!!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@AOArena hi, I know you’re not responsible for the reallocation of Take That tickets, but I had accessible tickets for the 9th and it says my order is cancelled? I received an email from yourselves asking about access needs which I replied to… have you refused my booking?

[Steph 'Pepsí' Ashley @PeppyPebbles]

@TicketmasterCS I totally understand that, but they’ve replied again just saying ‘keep an eye on your email’ which doesn’t tell me anything! They won’t acknowledge that it clearly states it’s been cancelled?!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@NicolaJW79 @TicketmasterCS @takethat @gigsandtours They haven’t even had the decency to tell me! I only know because I looked at my account! Clearly they didn’t want me complaining though because they flagged and kicked me out of my account just after!! It’s an absolute joke the way they are treating human beings!!

[Steph 'Pepsí' Ashley @PeppyPebbles]

This is a joke right @TicketmasterCS ??? You can’t just cancel my order 4 days before the concert… @takethat I thought @gigsandtours had screwed me over but you outdid yourself 😢

[Steph 'Pepsí' Ashley @PeppyPebbles]

@jaidenofficial @takethat @TheCoopLive No! I’m so sorry, it looks like they’re only cancelling the accessible ones then! I totally agree, it’s such a disappointment.

[Steph 'Pepsí' Ashley @PeppyPebbles]

@jaidenofficial A complete nightmare! I hope you do too!

[Steph 'Pepsí' Ashley @PeppyPebbles]

@jaidenofficial Have you had your new seat reservation yet though? It’s my Ticketmaster account that says my order has been cancelled, but wondered if it’s because AO have said they can’t accommodate my booking.

[Steph 'Pepsí' Ashley @PeppyPebbles]

@CrossCountryUK hey can my delay repay be updated please! I applied on the 8th December, have my reference number but I haven’t heard anything since! Thanks!

[Steph 'Pepsí' Ashley @PeppyPebbles]

There should be an unwritten rule that you don’t get on a train with stinky food!! 😂🙈