PerfGrid

[PerfGrid @PerfGrid]

The site is back online.

[PerfGrid @PerfGrid]

We're aware of the unavailability of our website https://t.co/jJTQsc6cJv - this is due to a hypervisor issue which is being worked on as we speak. No customer sites/services are affected.

[PerfGrid @PerfGrid]

We're doing some upgrades of our inbound mailservers, this means we're turning them off one by one. This can result in a short delay of email, and/or increased spam for roughly 30 minutes.

[PerfGrid @PerfGrid]

We had a short outage on de-mail01 SMTP which was caused by an attack on the SMTP service itself flooding it with requests. Additional rate-limits have been put in place.

[PerfGrid @PerfGrid]

The system is back online after roughly 5 minutes of downtime. It was due to a kernel crash. The system has booted into a newer kernel

[PerfGrid @PerfGrid]

We're experiencing unavailability of nlcp01. We're investigating

[PerfGrid @PerfGrid]

We've re-enabled webmail and the cPanel interface.

[PerfGrid @PerfGrid]

New vulnerabilities in cPanel/WHM. We'll be closing access to cPanel services until patches are available. websites,FTP,SSH,mail will continue to work.

[PerfGrid @PerfGrid]

cPanel released the software update a couple of minutes ago. We're applying the updates, which will take a bit of time. After that, we will re-enable cPanel and webmail interfaces.

[PerfGrid @PerfGrid]

We believe it was simply due to a kernel bug. The system has booted into a slightly newer kernel that may fix the issue. We've ran our usual integrity checks on the databases to ensure they're consistent and everything looks as it should.

[PerfGrid @PerfGrid]

We're investigating an outage of nlcp02

[PerfGrid @PerfGrid]

The system is back online. We're investigating the cause of the crash.

[PerfGrid @PerfGrid]

We've confirmed the fix is out, and we've opened up for all cPanel endpoints again.

[PerfGrid @PerfGrid]

We will be blocking access to cPanel temporarily to all servers due to a vulnerability in cPanel. When cPanel has pushed out their fix, we will remove the block again.

[PerfGrid @PerfGrid]

2/2 we expect this to be done early in the morning. IMAP/SMTP services continue to work as normal, websites continue to work as normal. Grid Hosting offerings are not affected by any means.

[PerfGrid @PerfGrid]

A fix has been implemented. We'll monitor the situation

[PerfGrid @PerfGrid]

We're aware of the small outages on nlsh04 and nlsh05 which causes short periods of unavailability. We're working on a solution in the meantime

[PerfGrid @PerfGrid]

We had some dedicated IPs that were only reachable via one switch and return traffic would not work correctly. We've corrected this on all affected IPs as well.

[PerfGrid @PerfGrid]

We're looking into unavailability of nlcp03

[PerfGrid @PerfGrid]

The system is back online as per 01:23am, with 4 minutes and 7 seconds downtime. The cause seems to be due to a kernel patch. The system has automatically booted into a newer kernel. We're sorry for the inconvenience caused by this.