We're aware of the unavailability of our website https://t.co/jJTQsc6cJv - this is due to a hypervisor issue which is being worked on as we speak. No customer sites/services are affected.
We're doing some upgrades of our inbound mailservers, this means we're turning them off one by one. This can result in a short delay of email, and/or increased spam for roughly 30 minutes.
We had a short outage on de-mail01 SMTP which was caused by an attack on the SMTP service itself flooding it with requests. Additional rate-limits have been put in place.
New vulnerabilities in cPanel/WHM. We'll be closing access to cPanel services until patches are available. websites,FTP,SSH,mail will continue to work.
cPanel released the software update a couple of minutes ago. We're applying the updates, which will take a bit of time. After that, we will re-enable cPanel and webmail interfaces.
We believe it was simply due to a kernel bug. The system has booted into a slightly newer kernel that may fix the issue. We've ran our usual integrity checks on the databases to ensure they're consistent and everything looks as it should.
We will be blocking access to cPanel temporarily to all servers due to a vulnerability in cPanel. When cPanel has pushed out their fix, we will remove the block again.
2/2 we expect this to be done early in the morning. IMAP/SMTP services continue to work as normal, websites continue to work as normal. Grid Hosting offerings are not affected by any means.
We had some dedicated IPs that were only reachable via one switch and return traffic would not work correctly. We've corrected this on all affected IPs as well.
The system is back online as per 01:23am, with 4 minutes and 7 seconds downtime. The cause seems to be due to a kernel patch. The system has automatically booted into a newer kernel. We're sorry for the inconvenience caused by this.