@StevieSoTiny Hi there! We’re very sorry about your experience. It’s not what we aim to provide, and we’d like to make things right. Please DM us your full name, phone number, email, a photo of the product, and either your receipt (for in-store purchases) or order number (for online orders). https://t.co/dhLQYimfpL
@LauLzaro We’re sorry to hear about your experience, Lau. This isn’t the level of service we aim to provide. We do not speak Spanish, however, we are using automated translation to best assist. Please send us a DM with your order details and your location, so we can look into this for you.
@vmf0569 Thank you for reaching out. We’re truly sorry to hear about your experience, and we want to make this right. Please send us a private message with your phone number and email address so our team can connect with you directly and assist you further. https://t.co/dhLQYimfpL
@okiesmo Thank you for providing the details. We will promptly forward this information to our support team, ensuring they have everything they need to assist you effectively.
@okiesmo Thanks for bringing this to our attention. Kindly send us a DM with your full name, mobile number, email address, store location and date of visit, so we can further assist? https://t.co/dhLQYimfpL
@kimbesen We’re sorry to hear about the loss of your dog, Kim. Please send us a DM with your Vital Care number, email, and phone number so our team can assist you further. https://t.co/dhLQYimfpL
@BabyyKrist We’re sorry to hear about the mix-up, and we want to make this right. Please send us a DM with your order number, email, and phone number so we can assist you further. https://t.co/dhLQYimfpL
@YEP4Rights We take concerns like this very seriously and would like to look into what happened. Please send us a DM with your name, email address, and phone number so our team can review this further and follow up with you directly
@Mike_K_Miller We're sorry to hear that you're unhappy with your dogs' recent groom. We do have a 100% satisfaction guarantee and recommend reaching out to the store leader so we can make things right. You can find the number to call the store here: https://t.co/pXrqfzhbuw.
@FeerOvandoo Thank you for bringing this to our attention. It appears that this inquiry is related to Petco Mexico. We are Petco in the U.S., but you may contact their team directly at 01 800 32 73826 or [email protected] for further assistance.
@KluhRealEstate We regret hearing about your experience. That’s definitely not the level of service we want for you or your pup. We’d like to help get this sorted as quickly as possible, so please send us a DM with more details about your concern, so we can assist.
@mensajecontexto Thank you for reaching out. We do not speak Spanish, however, we are using automated translation to best assist. Please send us a DM with your location, so we can look into this.