It's now 10am Monday. Despite calling you 5 times we're still waiting for "a call back" to clarify and resolve the situation regarding our expected completion TOMORROW. At this point this feels like professional negligence..
@FedExHelpEU can you please explain why you are harassing me to pay a bill that was paid months ago (original paid invoice: 388960841; new reissued invoice: 389345996). This is particularly irksome as the parcel was itself delayed 1 month due to your repeated incompetence
@plusnethelp Recently moved to Plusnet. 20 days ago you cut our phone line (still not restored, engineer booked). To fix it, YOU canceled our original account and created a new 1. Now you've charged us £190 for early termination! Can somebody PM me to sort this omnishambles out.