@Duncan_Goa Hi there, thanks for reaching out! 😊 We're not able to send private messages ourselves. However, you can contact Philips’ 24/7 support team by sending a private message to @PhilipsCare on X. We're here to help!
@Shubhankar7811 Hi Shubhankar! We're really sorry to hear about your experience. This isn’t the kind of service we aim to provide. Please send us a private message with your service request ID, so we can look into this and assist you further. Team Philips https://t.co/W1o9YHpgow
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@Raminder_500081 Hi there, we hope you're doing well. To help you get the blade for your beard trimmer QT4019/15, we’d be happy to guide you to the nearest Philips Authorized Service Center. Could you please share your area pincode? That will allow us to assist you more accurately. Team Philips
@rohitpahwa11 Hi Rohit, thank you for bringing this to our attention, and we’re sorry to hear about the trouble. You may check for replacement blades online by visiting our authorized partner Aalap Services here: https://t.co/j8Fxz08ae5
@1nimit Hi Diwakar, thank you for getting back to us. We're sorry to hear about the trouble you're facing. We kindly request you to share your contact details with us via our official support handle @PhilipsCare, so our team can assist you further and guide you accordingly. Team Philips
@1nimit Hi Diwakar, thank you for getting back to us. Since compatibility can vary, we request you to please share your area PIN code with us via private message. This will help us guide you to the nearest Authorized Service Centre, where you can get accurate information. Team Philips https://t.co/W1o9YHpgow
@1nimit Hi Diwakar! For the correct replacement cable, please visit our authorized parts partner Aalap Services at: https://t.co/iUXLYWLOM9 You can check availability and compatible options for your multigroomer there. Let us know if you need any further assistance. Team Philips
@imtushargoel Thanks for our conversation. We hope we've been able to help you here on social media and would really appreciate it if you could fill out this quick survey. It will only take a minute to complete: https://t.co/nR8GzHIeyL
@imtushargoel Hi Tushar, thank you for your cooperation during our recent conversation. We’re glad to hear that your issue has been resolved. Should you need any support in the future, please feel free to reach out to us. Team Philips
@imtushargoel Thank you for your cooperation during our recent conversation, Tushar. A new service request has been raised, and the service team will be in touch with you soon to resolve the issue. Please feel free to reach out to us, If you have any questions. Team Philips
@imtushargoel Thank you for sharing your contact number, Tushar. We have scheduled a callback with the relevant team, and they will reach out to you soon to assist you. We appreciate your patience in the meantime. Team Philips
@saneep99 Thank you for your cooperation during our recent conversation, Sandip. A new service request has been raised. The service team will get in touch with you soon to resolve the issue. If you have any questions, please feel free to reach out to us. Team Philips
@saneep99 Hi Sandip, this is certainly not the experience we want for our customers. We sincerely regret the inconvenience caused. Your concern has been escalated to the relevant team for immediate attention. We truly appreciate your patience in the meantime. Team Philips
@HeenaKaushik7 Hi Heena, we regret the ongoing delay and completely understand your disappointment. Your issue has been prioritized and escalated again to the appropriate team for immediate action. We appreciate your patience and understanding. Team Philips
@HeenaKaushik7 Hi Heena, we completely understand your disappointment and sincerely apologize for the delay. Please be assured that your concern remains a top priority, and we’re actively following up with the concerned team to ensure a timely resolution. Team Philips