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@OPay_NG@OPaySupport Kindly escalate this to your technical or business development team for urgent attention.
We would love to continue enjoying the convenience of OPay rather than being forced to depend on alternative payment channels.
Thank you.
Hello @OPay_NG@OPaySupport,
I'd like to bring an important issue affecting students of Enugu State University of Science and Technology (ESUT) to your attention.
@OPay_NG@OPaySupport This is an opportunity for OPay to improve its services and make school payments easier for thousands of ESUT students.
Updating the payment integration to reflect the university's current payment structure would make a significant difference.
@Quickteller@InterswitchGRP@fccpcnigeria@cenbank
How long does it take to refund a customer ₦160,500 for a FAILED transaction?
I have repeatedly contacted your customer service, yet all I get are apologies and repeated promises. My money is still missing.
@Quickteller@InterswitchGRP@QTPaypoint@Quickteller, this is extremely disappointing and unacceptable.
On November 4, 2026, at 1:09 PM, I made a payment of ₦160,500 for my school fees through your platform.
@InterswitchGRP@Quickteller@QTPaypoint I already contacted customer service and was asked to wait 24 hours. That time has passed, but my ₦160,500 is still not refunded. Please escalate this and resolve it urgently. I cannot keep waiting for my own money.
@Quickteller@InterswitchGRP , I need an urgent explanation regarding ₦160,500 that was debited from my bank account through your platform for a transaction you marked as FAILED.
This is unacceptable, and my experience with your customer service so far has been extremely
@Quickteller@InterswitchGRP , I need an urgent explanation regarding ₦160,500 that was debited from my bank account through your platform for a transaction you marked as FAILED.
This is unacceptable, and my experience with your customer service so far has been extremely
@Quickteller@InterswitchGRP , I need an urgent explanation regarding ₦160,500 that was debited from my bank account through your platform for a transaction you marked as FAILED.
This is unacceptable, and my experience with your customer service so far has been extremely
@Quickteller@InterswitchGRP Transaction My complaint reference is ISW-934238-Q2P5G2.
@Quickteller, I need more than another generic apology or an instruction to keep waiting.
I demand an immediate investigation, a clear explanation and, most importantly, the refund of my ₦160,500.
Please resolve this .
@Quickteller@InterswitchGRP@QTPaypoint I demand an immediate refund and a proper resolution of this issue. Please stop keeping me in the dark and resolve this urgently.
Complaint Reference: ISW-934238-Q2P5G2.
@Quickteller@InterswitchGRP@QTPaypoint This is ₦160,500 meant for my education, and I find it unacceptable that I have to keep chasing your customer service over money that was taken from my account.
How long exactly should a customer wait to get their own money back?