Chanelle Pitt

[Chanelle Pitt @PittChanelle]

@Barclays @BarclaysUK practice what you preach!!! #rises #poorservice #bankingnightmare

[Chanelle Pitt @PittChanelle]

@Barclays should change their values to
Dishonesty
Contempt
Unfair
Mediocrity
Neglect
Doesnt make a catchy little mnemonic like Rises tho!

[Chanelle Pitt @PittChanelle]

.@Barclays @BarclaysUK

[Chanelle Pitt @PittChanelle]

I think the #barclaysvalues need to be rewritten or just removed, seeing as staff don't implement them! @Barclays @BarclaysUK

[Chanelle Pitt @PittChanelle]

@Barclays @BarclaysUK need to train your staff! 4 different depts, 1 he on hold to be told they can't help because the dept I need is closed

[Chanelle Pitt @PittChanelle]

So after 1hr 7m I have been told dun dun dun "You need to ring this number ..." I HAVE TO RING?? @Barclays @BarclaysUK

[Chanelle Pitt @PittChanelle]

on hold again! "Our only focus is to provide you with great customer service and help you meet your financial needs" @BarclaysUK #LIARS

[Chanelle Pitt @PittChanelle]

42 mins later I get told no one can deal with it today."someone will call you" same promise I've had for 5 days & they haven't! @Barclays

[Chanelle Pitt @PittChanelle]

Ive set up twitter account & tweeted u 3 times in the time I've been on hold! 40 minutes & counting @Barclays @BarclaysUK @financialombuds

[Chanelle Pitt @PittChanelle]

@barclays @barclaysuk @financialombuds ..Originally complained 1st April! Sort out response times! #stillonhold #barclays #terribleservice

[Chanelle Pitt @PittChanelle]

Pls @Barclays @BarclaysUK would love to know why ur 'customer service' has left me on hold for 30mins while reading my complaint #jokebank