Lael Hird

HR & OD professional in the NHS. Love my family, love my job, love all things Disney.....loving life. All views are my own.

[Lael Hird @PlattsBarmyArmy]

@virginmedia I changed our account details to mine from my late husbands last year which was hard enough and now, when I’m struggling with Wi-Fi issues you are suddenly refusing to fix it as it isn’t my account. Thank you for your compassion and help…NOT!

[Lael Hird @PlattsBarmyArmy]

@BulbUK I have just sent a message.

[Lael Hird @PlattsBarmyArmy]

@BulbUK All I want to do is amend my account from my late husbands name to mine. Nothing else has changed including the contact details or direct debit details so why do I need a new account. Bereaved people in this country are treated abysmally by organisations like yourselves.

[Lael Hird @PlattsBarmyArmy]

Thank you @Northpowergrid for 1) answering within two rings 2) a customer service professional who was exactly that..professional 3) updating me by text as promised about our current power cut. My faith has been restored that customer service still exists in the UK.

[Ian Prowse @IanProwse]

‘It’s a different battle every day’.
Have a listen to our new song of joyous defiance for these troubled times.
Feat. @senseofsoundUK choir.
https://t.co/uzMRQBNiq7

[Amanda Pritchard @AmandaPritchard]

The NHS has today begun the world's largest trial of a new blood test that detects more than 50 types of cancer before symptoms appear. By finding cancer early, we have the best chance of treating it and giving people the best possible chance of survival.

[Lael Hird @PlattsBarmyArmy]

@ahsheya Love it.

[Lael Hird @PlattsBarmyArmy]

This is just heartbreaking. #215children

[Toronto Star @TorontoStar]

Indigenous leaders said the discovery underscores the fact there are likely many more unmarked burial sites stemming from residential schools across the country that have yet to be found — and they urged officials to provide the resources to locate them. https://t.co/l6fiHO1K3I

[Lael Hird @PlattsBarmyArmy]

I’ve never been this excited about booking anything...ever!! First and second vaccination appointments booked. #onestepclosertocanada

[Lael Hird @PlattsBarmyArmy]

@chimelle20 @ahsheya I left London a year ago today for the last time and it’s the last time I saw either of you in person. Happy we all came away with great new jobs 😀 but really sad I’ve only seen you on Teams 🥲

[Lael Hird @PlattsBarmyArmy]

@ahsheya I’m pretty impressed you made it to the bed before collapsing!! 😔

[Lael Hird @PlattsBarmyArmy]

@SSMoir This Canadian thinks you’ve dressed very sensibly. 😀❄️

[NHS England @NHSEngland]

Today’s positive news from @MHRAgovuk means once the final hurdles are cleared and the #COVIDVaccine arrives in England’s hospitals, #OurNHSPeople will begin offering people this ground-breaking jab across the country in the coming weeks and months. https://t.co/H2blGI0viE

[Lael Hird @PlattsBarmyArmy]

@sarahlu37 @NHSEngland Welcome to @NHSEngland Sarah. I still miss YAS sometimes but I have never regretted making the move, hopefully it will be the same for you. 😀

[Lael Hird @PlattsBarmyArmy]

Fact!!

[Lael Hird @PlattsBarmyArmy]

@Quotemehappy Whilst I’m grateful that you’re refunding my cancellation fee, I think you’re missing the point.

[Lael Hird @PlattsBarmyArmy]

@Quotemehappy Worse customer experience ever! I get a new car and try to transfer the insurance but an error with their system means I have to cancel the policy and get a new one. It’ll be with someone else thanks. There’s a lot to be said for actually speaking to your customer

[Lael Hird @PlattsBarmyArmy]

@bobhallett Every commonwealth war grave site we visit I always look for Newfoundland graves, but that’s because I grew up there of course. This I just love this so much. Amazing.

[Lael Hird @PlattsBarmyArmy]

@RugbyLeagueLisa If it keeps my husband alive, I will comply or cancel anything tbh.

[Yorkshire Ambulance @YorksAmbulance]

#RestartaHeart Day is TOMORROW! Good luck to our partners @ResusCouncilUK @TheBHF @stjohnambulance @BritishRedCross & UK ambulance services as the CPR training event goes digital! Big thanks to @yascharity for supporting the lifesaving training ❤️. Please support us on Twitter