PledgeMusic Help

Official home of the @PledgeMusic Support Team. Please include your Pledge# if possible. Office hours 10-6 GMT Mon - Fri.

[PledgeMusic Help @PledgeMusicHelp]

Happy Holidays to our lovely community! We are currently closed for the holidays and will re-open on Wednesday, 02nd January. We do apologize for any delay. Many thanks!

[PledgeMusic Help @PledgeMusicHelp]

@toddinwichita @PledgeMusic Thanks, Todd. A member of our team will be in touch via your order.

[PledgeMusic Help @PledgeMusicHelp]

@toddinwichita @PledgeMusic Hi Todd, sorry to hear this. Can you please let us know your Pledge number for these orders?

[PledgeMusic Help @PledgeMusicHelp]

@JosephAuger1 @NeilInnes @PledgeMusic Hi. Thanks for the message and understandable concern about Neil's Tweet. Our Campaign and Senior Management team are currently in contact with Neil to organise a payment schedule for the campaign. Thanks again for your support of the project.

[PledgeMusic Help @PledgeMusicHelp]

@WhatMollySaid @NeilInnes Hi. Thanks for the message and understandable concern about Neil's Tweet. Our Campaign and Senior Management team are currently in contact with Neil to organise a payment schedule for the campaign. Thanks again for your support of the project.

[PledgeMusic Help @PledgeMusicHelp]

@Steven__C Hi. Thanks for the message and understandable concern about Neil's Tweet. Our Campaign and Senior Management team are currently in contact with Neil to organise a payment schedule for the campaign. Thanks again for your support of the project.

[PledgeMusic Help @PledgeMusicHelp]

@SteveDear @NeilInnes @PledgeMusic Hi. Thanks for the message and understandable concern about Neil's Tweet. Our Campaign and Senior Management team are currently in contact with Neil to organise a payment schedule for the campaign. Thanks again for your support of the project.

[PledgeMusic Help @PledgeMusicHelp]

@thecoletrains @PledgeMusic Hi The Cole Trains! A member of our Accounts team has been in touch!

[PledgeMusic Help @PledgeMusicHelp]

@M32Brian Hi Brian, sorry for the wait! A member of our staff will be in touch as soon as possible.

[PledgeMusic Help @PledgeMusicHelp]

@atthesunband Hi there! So sorry for the wait, our Campaigns team experiencing a backlog of submissions right now. We've flagged with this your Campaign Manager and they will be in touch as soon as possible!

[PledgeMusic Help @PledgeMusicHelp]

@TheOGRubio Thanks, Jose - we’ve just sent you a message via your order!

[PledgeMusic Help @PledgeMusicHelp]

@PaulAdamsCycles @PledgeMusic Hi Paul! We’ve sent you an update on your refund via your order!

[PledgeMusic Help @PledgeMusicHelp]

@EmilyRowanMusic Hi Emily! Very sorry to hear this. We’ve sent this to your CM and someone will be in touch as soon as they are able to.

[PledgeMusic Help @PledgeMusicHelp]

@DanaRexxMusic Hi Dana! We’ve flagged your submission to our team and someone will be in touch as soon as they can. Apologies for the delay.

[PledgeMusic Help @PledgeMusicHelp]

@ZsoltPalffy Hi Zsolt! Sorry to hear this, a member of our team will be in touch via your order.

[PledgeMusic Help @PledgeMusicHelp]

@Mama2punto0 @PledgeMusic @RobMorrow_ Hey, the release date for this is not until 29 March, 2019. No orders will be shipped until that date. Sorry for any confusion! :)

[PledgeMusic Help @PledgeMusicHelp]

@DeadStarsBurn Hi Mike, someone should have now been in touch. So sorry for the wait.

[PledgeMusic Help @PledgeMusicHelp]

@unforsakenroad Hi Lia! A member of our team has been in touch via your order. Apologies for the delay!

[PledgeMusic Help @PledgeMusicHelp]

@claireish_rawr Sorry about that Claire, we have sent a follow up email. Thanks