@Wendys real-time, mobile order 30 minutes in and still waiting, no. 10 on list. Your food is still great but your local mgmt and staffing sucks so so bad. Its going to drive you out of business. I've watched two ppl leave after 30 minutes because they couldn't wait any more.
@MikeSievert@TMobile Here's another update for your from today 10/15.
I just spent 2+ hours working with a Mgr in customer care being transferred to a Mgr in Phone Sales only to be hung up on. It is the third time I have been hung up on after holding for 2+ hours in the last two weeks. T-Miserable
@TMobileHelp@TMobileHelp
I just spent 2+ hours working with a Manager in customer care being transferred to a Manager in Phone Sales only to be hung up on. It is the third time I have been hung up on after holding for 2+ hours in the last two weeks. T-Miserable
@TMobileHelp I just spent 2+ hours working with a Manager in customer care being transferred to a Manager in Phone Sales only to be hung up on. It is the third time I have been hung up on after holding for 2+ hours in the last two weeks. T-Miserable
@MikeSievert@TMobile Mike, I certainly don't feel like I'm put first. After 14 years w Verizon I thought I would give you guys a try. It's been an ongoing nightmare. Phones sent late, delivered with an empty box, no phones. More run around and now you won't honor the original offer.
@MikeSievert@TMobile Sales staff and supervisors that say they'll call you but don't. Online support closing conversations without saying even hello. I've never expert this kind of run around. Please check the Memos for order 210112317589.