Danieli

[Danieli @PolliDanieli]

I just entered @AutoTrader_UK’s monthly️ #ElectricCarGiveaway & you can too! This month’s prize is a Peugeot e-208 ! It’s free to enter & you have until 31st July. All information (including Ts&Cs) can be found here: https://t.co/GFFpgu9OYv

[Danieli @PolliDanieli]

@CEGAGroup I’ve made a claim on July 7th, then I received an email saying that it’d take up to 55 days to sort it out. So I’ve waited for it and now that you’ve exhausted your deadline, I received an email saying that it will take up to 11 weeks. This is unacceptable. 21596637#

[Danieli @PolliDanieli]

@AirFranceUK after 2 months I received a refund for the essencial expenses I had while waiting for my bag (28days), however I’ve not received any update on the compensation that I’m entitled to. When messaging the CustomerCare team, they don’t reply at all. Can I pls get a reply?

[Danieli @PolliDanieli]

@AirFranceUK I’ve done it a couple of times and the only answer is that it is in progress and I have to be patient. However I arrived at Heathrow on July 1st, almost 2 months ago and it’s very inconvenient to have to still chase AirFrance/KLM to have an update.

[Danieli @PolliDanieli]

@AirFranceUK @AirFranceKLM @KLM_UK I have received my bag after 28 days delay. Now it’s been 1 month since I received it and so far no compensation has been received and the claim request only says that it is in progress. Unacceptable it takes more than a month. Request C-5312910

[Danieli @PolliDanieli]

@SReaville @AnastasiaChri @airfrance Hi Sophie, yes, I have received my bag on July 28th. After 28 days, at least the bag was intact, but no news on receiving a compensation or reimbursement for the expenses that I had.

[Danieli @PolliDanieli]

@AirFranceUK @airfrance @KLM it’s been 27 days that my bag is being missed. No refunds, compensations or further updates on the bag’ trace even after sending the expenses receipts and inventory list. Please check the request LHRAF29977 and the request C-5219118. Thank you!

[Danieli @PolliDanieli]

@MissTasi @AnastasiaChri @airfrance The same happened to me, they lost my bag on both ways. Now it’s been 24 days without it. Really annoying.