Poojith VS

[Poojith VS @PoojithVS]

@ola_supports @ola_supports @bhash what is your plan to help me get back? Absolutely no effort from your side. No one has contacted me even once. I am trying to reach you guys from Saturday. Worst customer service. Will never book a cab in ola again

[Poojith VS @PoojithVS]

@Olacabs @Ola_Bangalore @OlaCabsIndia
Booked a ride yesterday night from BLR Airport to home. Lost a belonging. Unable to get driver contact via support. Ticket is getting auto closed in app without providing any resolution. Please help

[Poojith VS @PoojithVS]

@ola_supports @ola_supports @bhash No one has contacted me from your team till now. Ticket is still open in app. No way to contact driver. Considering urgency if situation this should be handled better and with much more urgency. How will the item be retrieved after this much delay?

[Poojith VS @PoojithVS]

@Olacabs @Ola_Bangalore @OlaCabsIndia @ola_supports @Olacabs considering the urgency of the situation, really shocked to see such lethargic attitude in resolving an issue. Till now no one has reached out to me or helped me in any way and ticket is simply showing as open in app

[Poojith VS @PoojithVS]

@amazonIN @amazon @AmazonHelp @amazonIN @AmazonHelp
Now i am being told order will get cancelled & i will get refund. Amazon is not even willing to give difference amount from offer time as wallet balance to order product again from Amazon.
@GoI_MeitY @jagograhakjago can nothing be done here by govt?

[Poojith VS @PoojithVS]

@amazonIN @amazon @AmazonHelp
Placed order for one plus 13 on friday 3rd July. I was promised 1 day open box delivery, but till now order status is showing delayed, not shipped. I have been following up daily with customer service but no response.
Order id - 406-5939749-5681163

[Poojith VS @PoojithVS]

@amazonIN @amazon @AmazonHelp
Placed order for one plus 13 on friday 3rd July. I was promised 1 day open box delivery, but till now order status is showing delayed, not shipped. I have been following up daily with customer service but no response.
Order id - 406-5939749-5681163

[Poojith VS @PoojithVS]

@AmazonHelp @amazonIN @JeffBezos @amazon @amazon @AmazonHelp I have not received any clarification for my query till now.
Also yesterday return pick up agent came and denied pick up. Even refund is now getting delayed unconditionally

[Poojith VS @PoojithVS]

@amazon @amazonIN @AmazonHelp
Ordered nike shoes after waiting for offer & received trash shoes. Now it says seller doesn't have stock for replacement. Please check what i have received. Is this a joke? How can such materials be sent to a customer? I need a replacement

[Poojith VS @PoojithVS]

@AmazonHelp @amazonIN @AmazonHelp @amazonIN @JeffBezos @amazon can i get a clarification as to why replacement is possible? Or why can't you give same product at same price?

[Poojith VS @PoojithVS]

@AmazonHelp @amazonIN @AmazonHelp @amazonIN I am not getting any proper resolution and my time is getting wasted talking to bots and insensitive support assistants. I need a replacement and you can arrange same from some other sellers. Else i need the same product at same price i ordered

[Poojith VS @PoojithVS]

@AmazonHelp @AmazonHelp @amazonIN
Please find screenshot of chat with your executive. Same resolution of refund. Is this fair? Your seller has accepted order & shipped crap. I had waited for offer & ordered. U should penalize seller & arrange replacement for customer. So much insensitivity

[Poojith VS @PoojithVS]

@AmazonHelp @amazonIN Please have someone from your customer service contact me and get this resolved. I don't want to waste my time talking to a bot @AmazonHelp

[Poojith VS @PoojithVS]

@AmazonHelp @amazonIN Hi
I need a replacement for the shoe. I don't want a refund. It's a simple request, please initiate same from your side. The seller has made a grace error so seller must be penalized. I have waited for offer and ordered. When i click the link shared by you i am chatting with bot

[Poojith VS @PoojithVS]

@cromaretail Is this what you call a solution? Request to help me get a replacement @cromaretail @Samsung @SamsungIndia @tata_neu @_WiseRoy_

[Poojith VS @PoojithVS]

@cromaretail @Samsung @SamsungIndia @tata_neu
Ordered a Samsung refrigerator via Tata Neu app in croma platform. Received dented product. Ordered for replacement 2nd time again received dented product. Waited for Independence day for getting offer. Order ID is Y100465868.

[Poojith VS @PoojithVS]

@cromaretail @cromaretail An executive contacted me and gave me an ultimatum. Either accept refund or accept damaged product along with Rs 1500 voucher. Is this the best you can do?
All the customer wants is a proper replacement. There is no fault with customer here.

[Poojith VS @PoojithVS]

@cromaretail @Samsung @SamsungIndia @tata_neu Hi @cromaretail No one has contacted me and no progress has been made till now @SamsungIndia @Samsung @tata_neu