JASON🐇

Technical Writer @rabby_io |Content Engineer| DevRel& AP|Docs Crypto + Web3 Fintech

[JASON🐇 @PortalThaisF]

Official Technical Support

Need assistance with technical issues related to wallet connection issues & technical concerns send a direct message for adequate assistance

[JASON🐇 @PortalThaisF]

Hi 👋! It a temporary OpenSea/Rabby connection or compatibility issue. Try refreshing, reconnecting Rabby, clearing the site cache, and updating your browser and wallet. If it persists, DM the browser/device, Rabby version, and any error screenshot for further troubleshooting.

[metaversegoliath @metavsgoliath]

Anyone else having issues with @opensea in @Rabby_io ? Website has been glitchy and crashing for 3 days now

[JASON🐇 @PortalThaisF]

Hey! 👋 We understand the excitement around the airdrop. The distribution is currently ongoing to all eligible user, kindly send a direct message for assistance to receive reward

[DegenApeDev @DegenApeDev]

So @Rabby_io when do we get the airdrop?

[JASON🐇 @PortalThaisF]

Hey 👋! Yes , kindly send a direct message for adequate assistance

[Thecasino33 @Thecasino32]

@PortalThaisF So I’m able to correct this !

[JASON🐇 @PortalThaisF]

Hi 👋! The connection issue may be related syncing issues or the dApp failure . resynchronize wallet , update the wallet and browser, then try reconnecting through the dApp’s official site. If it persists, provide the dApp name, network, and a screenshot for troubleshooting.

[L3VI @toney_levi]

@MR_DY0R_Of_Web3 And that’s true oh that’s why I can’t connect my Rabby wallet with some dApp

[JASON🐇 @PortalThaisF]

Hi your wallet may be miscalculating the required gas Try resynchronizing the wallet and manually selecting a low-priority gas option. If the issue persists, send a DM with the network, transaction details, and screenshot of the warning for further troubleshooting.

[JASON🐇 @PortalThaisF]

Hey airdrop is currently ongoing to all eligible holders, to receive yours kindly send a direct message for step by steps procedure

[jarry🔺 @0xJarry]

@deltaxbt when is the rabby airdrop

[JASON🐇 @PortalThaisF]

Olá 👋 Se cada ponte estiver a demorar cerca de 13 minutos, a remover temporariamente os fundos da sua carteira e a falhar, isso pode indicar um problema de sincronização da ponte/rede. Envie os hashes/redes das transações para que possamos ajudar na resolução do problema.

[Mayarix @may_verse]

@alienamarela O pior n é isso é vc fazer uma brigde na rabby e ela demorar 13 minutos pra fazer ,mais o dinheiro fica fora sua carteira e ainda pode dá erro e volta o token que vc mandou , aconteceu comigo ontem e fui olhar as anteriores isso está acontecendo todo transação

[JASON🐇 @PortalThaisF]

Hi 👋! unchangeable default-wallet setting is frustrating, especially alongside mobile OS issues. Update wallet , restart the app, and reconnect the wallet. If the problem persists, provide the device model, OS version, version, and a screenshot for further troubleshooting.

[Stark @Stark_of_Zenon]

@PeterParkerNFT @TheRabbitKing @Rabby_io Rabby mobile does the same stupid shit re unchangeable default wallet - in addition to OS being garbage on mobile in general.

[JASON🐇 @PortalThaisF]

Hey 👋 Sorry you’re experiencing issues with the mobile browser on Android. Please make sure your browser and app are fully updated, If the issue continues, kindly send us a DM with your Android version, browser version, and a screenshot of the error so we can assist you

[𝐍𝐨𝐞𝐥𝐊𝐨𝐫𝐌𝐚𝐱 🪑nub @TheKorbut]

@Rabby_io Have problem in mobile browser on android

[JASON🐇 @PortalThaisF]

Hi

[JASON🐇 @PortalThaisF]

Hey 👋! Airdrop is currently ongoing to all eligible holders, kindly send a direct message for step by step troubleshooting procedure to claim airdrop

[rohn @APT404_]

@Rabby_io @arc Wen airdrop

[JASON🐇 @PortalThaisF]

Hey 👋 We’re aware of the Piggy Banks timeout issue affecting both wallet and Desktop. It may be related to synchronization or a temporary connectivity issue. Please refresh and re-sync Rabby, and if it persists, DM your app version and the exact error for further troubleshooting

[n8 @cigz]

@SinjohDeFi cant load the piggy banks now on rabby mobile and desktop it times out

[JASON🐇 @PortalThaisF]

Hi 👋 Sorry you’re running into issues with Rabby after bridging and trying to purchase PEG. This could be related to a temporary network or wallet synchronization issue. send us a DM with the network and transaction details so we can help troubleshoot the issue step by step.

[JASON🐇 @PortalThaisF]

Hi 👋 We’re sorry you’re still experiencing reverted deposits on your Wallet even after clearing the cache and refreshing. This may be related to a network or synchronization issue. send us a DM with the affected network and transaction hash so we can investigate further.

[Ajax (e/acc) 🔁💎🙌.lit @ERCBroadcast]

@RoyalMechanica I am using Rabby wallet it's reverting my deposits still after clearing the cache and refreshing.. Please fix this

[JASON��� @PortalThaisF]

Hi👋!If you’re using Wallet on Chrome and it’s still not working, this may be related to a browser-extension or synchronization issue.try refreshing wallet, then re-sync your wallet data. If the issue persists,send us a screenshot of the error & we’ll help troubleshoot it further

[_W☆яяιoя @0xWarrior777]

@RoyalMechanica using rabby wallet and chrome and still not working

[JASON🐇 @PortalThaisF]

Hi 👋! This may be related to a temporary synchronization issue affecting Lighter positions and balances in Rabby. Please refresh and allow the account to re-sync. If it still doesn’t appear, send a screenshot so we can assist further.

[Alamalu @alamaluu]

Hey @Rabby_io why cant I view my Lighter account right now? Rabby used to show my positions + balance on Lighter

[JASON🐇 @PortalThaisF]

¡Hola! Disculpe las molestias; por favor, envíe un mensaje directo para recibir la asistencia adecuada.

[Diego DeFi 🇦🇷 @diego_defi]

No sé qué bicho le pico a @Rabby_io solo quería cobrar las comisiones de mi pool wBTC/ETH en Uni V3 y me sale con este cartel 🤔

Entonces dije vamos a probar con @ambire pude reclamar sin problemas, no marco ningún peligro, y además el costo por reclamar fue el 50% de Rabby 🐀🤣

PD: Cuanto más uso Ambire, más me gusta 😍

[JASON🐇 @PortalThaisF]

Hi 👋! Sorry you’re experiencing this issue. Please send a screenshot of the error, along with the network name and Chain ID you’re trying to add, so we can help verify the configuration and guide you through the setup. Never share your recovery phrase or private key.

[Marek F1 tech. @bielawski_marek]

@Nick_Researcher @arc i cant add arc to rabby

[JASON🐇 @PortalThaisF]

Hi 👋! Sorry you’re experiencing this issue. Please send a screenshot of the error, along with the network name and Chain ID you’re trying to add, so we can help verify the configuration and guide you through the setup. Never share your recovery phrase or private key.

[The Meme Godfather @DaMemeGodfather]

@Longdotsupply can you help this is all I get trying to add network on Rabby Wallet

[JASON🐇 @PortalThaisF]

Send a DM for assistance

[Mr_Loco_👻🦁 @Mr_Rob_Loco13]

@PortalThaisF Thank you.. will try this