@VirginAtlantic@AerLingus 3 suitcases lost from MCO Orlando to connection in Manchester onto final destination Dublin, told our cases would go straight to Dublin, no cases in Dublin at 9.50am now 8.30pm & cannot find said cases at all !!! Are they in Orlando or Manchester?
@ESBGroup can someone from your team please reach out, I’ve tried to contact you several times with no answer! Our home is being held up by yourselves & we need it sorted asap
@JDhelpteam order number Lorna campbell 735187844, this order appears to be missing as it was due to be in store in 48hours & this was nearly a week ago ?
@VirginAtlantic Thanks for that but we can’t physically file it in the airport as we connectedness in Manchester & are now in Ireland with no Virgin Atlantic desk or representative here so cannot go to the airport to file a report, is there any other way please ?
@VirginAtlantic@AerLingus 3 suitcases lost from MCO Orlando to connection in Manchester onto final destination Dublin, told our cases would go straight to Dublin, no cases in Dublin at 9.50am now 8.30pm & cannot find said cases at all !!! Are they in Orlando or Manchester?
@AerLingus@VirginAtlantic seems to be a regular occurrence with Aer Lingus as so many people were waiting to complain??!! What’s the point in providing tracking for baggage when there’s no info available?
@AerLingus@VirginAtlantic Did they go onto a baggage carousel in Manchester & be left there or someone could have walked away with them ? Are they still in Orlando!! We’ve been left totally in the dark here 😓✈️ all we got was a call asking more about the bags !
@AerLingus@VirginAtlantic a speedy response would be appreciated as this has ruined our holiday !! We have very expensive souvenirs from Disney world in all cases & even had them all marked fragile! There was a big Q waiting at lost baggage for Aer Lingus so seems to be a