PRoy

[PRoy @PrafullRoy26]

@AxisBankSupport @AxisBank
nothing new in DM, matter was escalated to PNO and PNO takes months to respond? whats the next level of escalation

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded to you via DM. Regret the inconvenience caused. Regards, Team Axis Bank. https://t.co/S8xhHTXwG7

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded to you via DM. Regret the inconvenience caused. Regards, Team Axis Bank. https://t.co/S8xhHTXwG7

[PRoy @PrafullRoy26]

@AxisBankSupport @AxisBank
Even though the issue was escalted to PNO, the matter has not been resolved yet. i got a standard response from PNO after more than a month and they have not replied back so far? whats the next escalation level?

[PRoy @PrafullRoy26]

@AxisBankSupport @AxisBank
your NRI servicing team is pathetic, everytime they raise a new request erasing the email trail and ask the same questions again and again. My ReKYC is due this month end and its not even progressing, even the RM doesnt help. who should i escalate?

[PRoy @PrafullRoy26]

@AxisBankSupport @AxisBank
your NRI servicing team is pathetic, everytime they raise a new request erasing the email trail and ask the same questions again and again. My ReKYC is due this month end and its not even progressing, even the RM doesnt help. who should i escalate?

[PRoy @PrafullRoy26]

@AxisBank @AxisBankSupport
And today im not able to transfer funds from my NRO priority account, its giving error "Currently we are unable to process your request. Please try after some time(404)"
tried this for 20-30 times,sent message to my Priority RM,NRI Service, no response

[PRoy @PrafullRoy26]

@AxisBank @AxisBankSupport ur support is pathetic, have raised issue issues with FD page, more than 7 days, still keep on asking for screenshot. and they keep sending DM,useless support.

[PRoy @PrafullRoy26]

@AxisBank Your DMs have been as useless as your response here, for 3 weeks ive been trying to explain the issue but u dont seem to get it at all u just keep on closing tickets, if u cant understand just call the customer, thats basic. such a waste of time

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded to you via DM. Regards, Team Axis Bank https://t.co/S8xhHTWYQz

[PRoy @PrafullRoy26]

nothing new in the response, a new request number request for screenshot, do u know the issue id raised ?

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded to you via DM. Regards, Team Axis Bank https://t.co/S8xhHTWYQz

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded to you via DM. Regards, Team Axis Bank https://t.co/S8xhHTWYQz

[PRoy @PrafullRoy26]

@AxisBank @AxisBankSupport ur support is pathetic, have raised issue issues with FD page, more than 7 days, still keep on asking for screenshot. and they keep sending DM,useless support.

[PRoy @PrafullRoy26]

there is nothing new in the DM, u have been wasting my time asking for screeshot of the error again n again, plz revert with an ETA for the fix ASAP

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded you via DM. Regret the inconvenience caused. Regards, Team Axis Bank. https://t.co/S8xhHTWYQz

[PRoy @PrafullRoy26]

@AxisBank ur response is useless and waste of time, even after 6 days u r asking for screenshot which was shared on Day 1. u donno whats the issue and u dont intend to fix it, such a crap service..can u ask my RM to call me if u r not the right contact

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded to you via DM. Regret any inconvenience caused. Regards, Team Axis Bank

[PRoy @PrafullRoy26]

@AxisBank Ur response has been of no use, u have been asking the same question again n again. im not gonna spend time explaining this again and again. The issue happens when i try to open FD page it takes lot of time and then shows the error Ive already shared the screenshot

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded you via DM. Regret the inconvenience caused. Regards, Team Axis Bank. https://t.co/S8xhHTWYQz

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded you via DM. Regret the inconvenience caused. Regards, Team Axis Bank. https://t.co/S8xhHTWYQz

[PRoy @PrafullRoy26]

what a pathetic response, what has been done to fix the issue ? as i mentioned this issue has been happening for last so many years and with all the browsers so clearing the cache doesnt help, with Firefox it sometime works but not with Edge or Chrome. can someone call me ?

[Axis Bank Support @AxisBankSupport]

@PrafullRoy26 Hi, we have responded to you via DM. Regret the inconvenience caused. Regards, Team Axis Bank.
https://t.co/S8xhHTXwG7

[PRoy @PrafullRoy26]

Still waiting for the ETA, sorry noone called me on my mobile

[PRoy @PrafullRoy26]

@AxisBankSupport can u share the ETA for the resolution?

[PRoy @PrafullRoy26]

@AxisBankSupport can u share the ETA for the resolution?

[PRoy @PrafullRoy26]

i have already shared the screenshot of the error and my contact number via DM

[Axis Bank Support @AxisBankSupport]

Hi, we request you to share with us the error snapshot via DM and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regret the inconvenience caused. Regards, Team Axis Bank. https://t.co/QoxXnk33N8

[PRoy @PrafullRoy26]

@AxisBankSupport i have shared my contact number via DM. regarding the error it just says Server Error

[PRoy @PrafullRoy26]

@AxisBankSupport
your FD online booking process is pathetic, the summary page doesnt load in Edge browser. in Firefox it opens after many retries. Ive been sharing this feedback for last 4-5 years. No one bothers to fix it? its a pain to book a FD online, can some look into this

[PRoy @PrafullRoy26]

@AxisBank ur FD Page doesnt load in Edge Browser, how many times i need to raise this?