Dear @MoCA_GoI, closing a genuine case of theft and damage purely on a technical grounds (lack of PIR) is unfair to a first-time flyer.
โThe theft (1 jacket, 2 jeans) & broken lock occurred while baggage was under @IndiGo6E's custody (PNR: WEY48A). I have provided full tag
@IndiGo6E details contain the exact timestamp of when my bag was checked in at Lucknow airport and scanned.
โDemanding a passenger's personal photograph instead of using official booking records is completely unacceptable. Please use the available PNR and baggage tag data to check the
@IndiGo6E Hi Amaan,
โAs stated earlier, due to privacy and personal data security concerns, I will not be sharing my personal photographs.
โMy PNR (WEY48A), Flight Number (6E231), Travel Date (03 Aug 2026), and Baggage Tag numbers are official records issued by IndiGo. These
Still no resolution from @IndiGo6E regarding my damaged baggage and stolen items (1 jacket, 2 jeans) on flight 6E231 (PNR: WEY48A). Your team continues to stall by asking for unnecessary personal photos instead of using the flight and baggage details
"Absolute harassment by @IndiGo6E! My baggage lock was broken, severe damage/scratches on the bag, and 3 items (1 jacket & 2 jeans) stolen on flight 6E231 (LKO to BLR) on 03 Aug 2026 (PNR: WEY48A).
โInstead of addressing the security lapse and theft, your team is
@IndiGo6E demanding unnecessary personal photos for verification despite providing all flight and baggage details! Is this how you treat passengers facing pilferage?
โ@DGCAIndia@MoCA_GoI, please intervene and take strict action against this poor service and privacy
Very disappointed with @IndiGo6E! First time flying with you and faced severe damage & pilferage. Flight from Lucknow to Bangalore. My check-in bag lock was broken, severely damaged, and 3 items (1 jacket & 2 jeans) are missing from inside!
โNo response on emails or previous
immediately and improve customer service. Customers' time is valuable.
#DMart#CustomerService#LongQueue
Location :- rammurti nagar opp of police station Bangalore
Dear @DMartIndia,
This is extremely disappointing. Out of 22 billing counters, only 7 are operational despite a huge rush of customers. People are forced to stand in the billing queue for nearly 1 hour just to make payment.
Please open more billing counters
@DGCAIndia. My baggage was tampered with, items missing (1 jacket, 2 jeans), and outer bag severely damaged on flight from LKO to BLR. No response from IndiGo team.
@IndiGo6E received any response yet.
Flight: 6E231
Date: 03 Aug 2026
PNR: xxxxx
Please investigate this matter urgently, register my complaint, and provide an update at the earliest.
@IndiGo6E I am extremely disappointed with my recent travel experience. My checked-in baggage was delivered with the lock/zip open, severe external damage, and after reaching home I found 2 jeans and 1 jacket missing. I have already emailed Customer Relations but have not
Deeply saddened by the tragic loss of Tarun Kumar in Uttam Nagar. Itโs heartbreaking that something as small as a child throwing a water balloon during Holi could escalate into such violence. Humanity should never fall to this level. Prayers for his family and hope the culprits face the strictest punishment.