Prashant Arora

AI • IT Transformation • GCC Leadership | Senior Tech Leader & Author | Enterprise change at global scale

[Prashant Arora @PrashantAroraX]

The hardest resistance to spot is silent resistance.

Nodding in meetings. Alignment on paper. Then… nothing changes.

People rarely resist change openly. They protect what already feels safe.

Have you seen this?

[Prashant Arora @PrashantAroraX]

For 2 years, AI buying was driven by innovation teams.

Now it sits with CIOs and CDOs.

The question has changed.

Not “Which model is smartest?”

But “Which one fails safely in production?”

Anyone else seeing this shift?

[Prashant Arora @PrashantAroraX]

Unpopular opinion: GCCs didn’t evolve. They were forced to.

Cost centres became owners over the time. Tech & AI accelerated it.

Now the real gap isn’t talent. It’s leadership depth.

Are we building operators or enterprise thinkers?

[Prashant Arora @PrashantAroraX]

Most enterprise AI strategies optimized for intelligence access.

The next phase is different.

The constraint is no longer the model. It’s the organization’s ability to absorb change fast enough.

Anyone else seeing this?

[Gartner @Gartner_inc]

By the end of last year, over 50% of GenAI projects were abandoned after the proof-of-concept stage. The main reasons?

➡️ Poor data quality
➡️ Insufficient risk controls
➡️ Rising costs
➡️ Unclear business value

Gartner analyzed hundreds of GenAI implementations and identified the top culprits behind project abandonment. Find out more: https://t.co/apoGbaqV5r

#GenAI #ArtificialIntelligence #ProjectManagement

[Prashant Arora @PrashantAroraX]

AI adoption is no longer a technology challenge. It’s now an operating model challenge.

The winners won’t be the companies running the most AI pilots. They’ll be the ones redesigning workflows, decisions, and execution around AI orchestration.

Which layer runs the enterprise?

[Prashant Arora @PrashantAroraX]

Most people remember “95% of AI pilots fail.”

But now:

1 in 3 Fortune 500 companies has already deployed AI in production.

Coding, support, and search moved first because outcomes are measurable.

This is moving faster than most leaders realise.

How prepared is your industry?

[Prashant Arora @PrashantAroraX]

Most high performers don’t fail from speed.
They fail because they never question it.

Speed feels like progress.
But it often hides lack of clarity.

The real edge? Pause. Then move with intent.

Are you moving fast… or avoiding the hard thinking?

[Prashant Arora @PrashantAroraX]

@sairahul1 Interesting

[Prashant Arora @PrashantAroraX]

40% of hiring in some GCCs is just replacement.

That’s the math of Gen Z attrition.

Recruiting costs are visible.

The real loss is institutional knowledge walking out the door.

If tenure keeps falling, knowledge systems become critical.

How are you solving this?

#GCC #GenZ

[Prashant Arora @PrashantAroraX]

🫵🏻 Unpopular opinion: Adoption is not AI impact.

But without adoption, impact is impossible.

Most enterprises buy AI tools and expect transformation.
Reality: nobody builds the habit.

No habit → no impact.

Seeing this pattern too?

#AI #EnterpriseAI #AIAdoption

[Prashant Arora @PrashantAroraX]

🔥Hot take: AI lock-in will be the next enterprise risk.

One model. One stack. One vendor.

Feels fast today.
Weak negotiating power tomorrow.

AI strategy is optionality.
Portable data. Switchable models.

Are we adopting AI… or depending on it?

#AI #EnterpriseAI

[Prashant Arora @PrashantAroraX]

🚨 One Disney employee spammed Claude 460,000 times in 9 days. That’s ~51,000 calls a day.

Disney launched an internal AI leaderboard ranking employees by prompts and tokens.

Make usage visible → behavior follows.

Genius productivity hack…
or gamified nonsense?

Thoughts?

[Prashant Arora @PrashantAroraX]

Hey folks!

I'm thrilled to receive a new testimonial from Sanjiban Bhattacharya.

These kind words means the world to me to know that I've made a difference in someone's life. It makes all the hard work and dedication worthwhile.

https://t.co/83MqSuhkQG

[Prashant Arora @PrashantAroraX]

@AlaskaAir Countless calls are made to them, no resolution. All i need is a property irregularity report to file claim!

[Prashant Arora @PrashantAroraX]

@AlaskaAir it’s been nearly a month with several emails sent to your customer care and countless phone calls, yet no response about the PIR of a delayed bag. Thx for making our travel so memorable!! PNR# 638X64 Incident Number: LASAS96614834

[Pietro Schirano @skirano]

The ChatGPT desktop app just became the best coding assistant on the planet.

Simply select the code, and GPT-4o will take care of it.

Combine this with audio/video capability, and you get your own engineer teammate.

[Prashant Arora @PrashantAroraX]

🌟 Exciting News! Honored to be a finalist for the Top 100 Tech Professional Award, and looking for your vote to make it to the top. Cast your vote for the leaders who've truly made a difference.🏆
Vote here before 15 Feb: https://t.co/QfjSE784r6 #OnConIconAwards #TechLeaders

[Prashant Arora @PrashantAroraX]

We are on a mission to create #MoreSmiles with every CLICK and every LIKE. Join our global, agile team and help us influence and drive PepsiCo’s digital transformation!

Reach out to María José Gutiérrez. https://t.co/wOtiiAT9TF

[Prashant Arora @PrashantAroraX]

@vivek0485 @airvistara Nothing yet, the poor services contiues! @airvistara