Pratham Preenja

Security Researcher @CiscoSystems
#Cisco #CyberSecurity #Hacking

[Alka Singh @alkasinghak20]

@JioCare @PrathamPreenja I had already shared my details via DM as requested, but there has been no response from your team.
This level of delay and poor customer support from is unacceptable.
Please initiate the disconnection process immediately, as I cannot tolerate this experience anymore. @JioCare

[Pratham Preenja @PrathamPreenja]

@JioCare I have shared you the registered mobile number in DM. Please give a call.

[Pratham Preenja @PrathamPreenja]

@JioCare @reliancejio Are you going to help us resolve the issue or your passtime is bothering your customer with no internet services for 25 days out of a month and then ask for Bill payment??? Who'll pay for that?????
Have some SHAME AND ACT fast..Pathetic Services!!

[Alka Singh @alkasinghak20]

@JioCare @reliancejio This is harassment, not service.

Engineer didn’t show up. SR suddenly on HOLD. No call, no update. IVR won’t connect to a human—just “check status”.

Is this how you treat customers?

@jio_fiber @JioFiberVoice #JioWorstService #PatheticService #jio

[Pratham Preenja @PrathamPreenja]

@JioCare @alkasinghak20 has already sent a number of dms to Jio but not got any response yet.

[Alka Singh @alkasinghak20]

@JioCare @reliancejio @FiberAct @airtelindia (4/4) Escalating this to consumer helpline now.

@JioCare @reliancejio Fix this NOW or be ready for permanent loss of long term loyal customers.

#PatheticService #CustomerExperience #EnoughIsEnough #jioscam

[Alka Singh @alkasinghak20]

@JioCare @reliancejio (3/4) Enough is enough.

If this isn’t fixed immediately:
-I will disconnect this connection as per your technician wish.
-But be very sure that I will disconnect other 2 JioFiber conns at my hometown
-12 family members will port out from Jio to other
@FiberAct @airtelindia

[Alka Singh @alkasinghak20]

(2/4) Every time there’s an issue, your technician comes and instead of fixing it, keeps pushing me to DISCONNECT Jio Fiber and move to AirFiber.

This happens repeatedly.

Why should I disconnect my connection unless you people want the slot freed? @JioCare @reliancejio

[Alka Singh @alkasinghak20]

@JioCare @reliancejio This is harassment, not service.

Engineer didn’t show up. SR suddenly on HOLD. No call, no update. IVR won’t connect to a human—just “check status”.

Is this how you treat customers?

@jio_fiber @JioFiberVoice #JioWorstService #PatheticService #jio

[Pratham Preenja @PrathamPreenja]

@alkasinghak20 @JioCare @reliancejio @jio_fiber @JioFiberVoice @JioCare @reliancejio This is extremely disappointing services from your end. This shows you don't care for your customers at all. Are you ever gonna wake up and take some actions or you just like your customers to be frustrated??

[Pratham Preenja @PrathamPreenja]

Shocking & utterly disappointing @letsblinkit Who gave you the right to play with the health of people!!?? You simply care about your profits and not about people's life...SHAME ON YOU...Blinkit, Jaivik, and @fssaiindia @zomato.
@MoHFW_INDIA @JPNadda please check on this!!

[Alka Singh @alkasinghak20]

🐜 This is what came inside my “organic” peanuts ordered from Blinkit.
Watch till the end — insects are literally crawling inside the packet! 😷
Fast delivery shouldn’t mean expired or infested food.
@letsblinkit — is this your quality check?

#Blinkit #FSSAI #ConsumerAwareness

[Pratham Preenja @PrathamPreenja]

@alkasinghak20 @JioCare @reliancejio @jagograhakjago *28th June since no internet since then which was fixed 2 days before that...and last 2 week we also had no internet so we in short just used your services for hardly 10 days this month. Not to forget there were no services for whole December last years and multiple weeks this yr

[Pratham Preenja @PrathamPreenja]

@alkasinghak20 @JioCare @reliancejio @jagograhakjago @JioCare We are not going to pay for your "no services" this month and please mark 29th June as last date for cancellation of your Jio connection as you don't even allow to have us cancel the service via your Jio App or even let us connect to any person to talk to. ZERO SUPPORT!!

[Alka Singh @alkasinghak20]

@JioCare @reliancejio @jagograhakjago
Absolutely done with your pathetic internet service. Every single week there’s an outage, and it takes 4-5 days to fix. Basically, we get internet for less than 2 weeks a month. What are we paying for? #Jio #JioFiber #WorstService

[Pratham Preenja @PrathamPreenja]

@JioCare After 5 days of not responding you are requesting me to DM you with the details??? Are you guys crazy? The original tweet already has all the details in the screenshot. It just shows how less you care about your customer.

[Pratham Preenja @PrathamPreenja]

@reliancejio @JioCare Every single time you fall far below the level of disappoint from the last time. You are the worst internet service provider and just loots crores of rupees from Indian public just by delaying your services so you make money out of people's suffering. Shame!

[Alka Singh @alkasinghak20]

@JioCare – 2 days with no internet. This isn’t new – every few months it’s the same pathetic service. Support just reschedules visits endlessly.
No accountability, no urgency, no shame.
You happily take payments, but fail to give service.
Shame on you.
#JioDown #SayNoToJio

[Pratham Preenja @PrathamPreenja]

@JioCare Hi Sudhanshu, you guys don't value your customer's patience if you valued then we didn't had to chase you guys. You people keeps rescheduling your engineer visit and none of your engineer contacted us. From last Friday our internet is not working & you guys are not even helping.

[Pratham Preenja @PrathamPreenja]

@alkasinghak20 @JioCare @reliancejio @JioCare You guys are utter disastrous. Even after saying you will resolve the matter, you rescheduling every hour the visit to next day. This behavior is pathetic preposterous and egregious.Please help cancelling Jio connection and take away your useless box setup.

[Pratham Preenja @PrathamPreenja]

@JioCare Your post services are extremely disappointing and it's time to switch to other vendors such as @airtelindia .

[Pratham Preenja @PrathamPreenja]

@JioCare What is the update on this, please?