Pratish Menon

Digital nomad, Photographer, Husband. Passionate about the intersection of business and tech, and the possibilities they enable.

[Pratish Menon @PratishMenon]

@SingaporeAir KrisFlyer Gold. Stranded in SEA for 8+ hrs on my HYD–LAS journey due to Singapore Airlines' negligence. On the return, my bags never reached HYD. No updates, poor customer support. Unacceptable. Disappointed.

[Pratish Menon @PratishMenon]

@Airtel_Presence Thanks Shobhit. I am looking for a long lasting resolution and if that can’t happen, I will need to switch. This is for a #wfh setup that is getting disrupted time & again. I need reliability that Airtel hasn’t provided yet.

[Pratish Menon @PratishMenon]

@Airtel_Presence wrt SR 11002982425, this is the 7th SR for the same issue in 3 wks. Connection is 4 wks old. No permanent resolution & the engineers sent are unable to provide any actual support. Escalated multiple times and spent many hours. Bringing this up to you for support.

[Pratish Menon @PratishMenon]

@EVAAirUS @SkytraxG @skytrax_uk flagging this for your attention.

[Pratish Menon @PratishMenon]

@EVAAirUS Flying from DAD-TPE-ORD. My first time with Eva air & it is the an unprofessional airline with zero customer service. Flight is cancelled after sitting in aircraft for 3 hours, next day they have no clue about availability of my meal preference, window seat.

[Pratish Menon @PratishMenon]

@EVAAirUS @SkytraxG @EVAAirUS Staring at a 14h flight without a meal. Simply unacceptable. I have returned the 300TWD ($9) voucher to your staff. Thanks, but no thanks.

[Pratish Menon @PratishMenon]

@PIBFactCheck Got a call from [phone] with exactly the same message.

[Rover @RovingForever]

I can't remember the last time I missed seeing an @iamsrk movie on the big screen, either the first day or the first weekend ❤️ !! I wish #Jawan would play at a theatre in Tbilisi, Georgia 😢! #SRK

[Pratish Menon @PratishMenon]

@srraja @TheLondon10K @nonsuchparkrun Those are some amazing timings! Congratulations!

[Pratish Menon @PratishMenon]

@help_delhivery It was not delivered. I had to drive to Shamshabad hub to pick it up myself. Extremely unprofessional service from you and I hope you look at updating your customer service processes.

[Pratish Menon @PratishMenon]

@help_delhivery reg AWB: 14073010000814. The package has been showing the same status for 3 days now. No response from the help option in app or phone. The Delhivery status is getting delayed by a day every day. Can you please arrange for a callback? and get it delivered today?

[Pratish Menon @PratishMenon]

@help_delhivery @help_delhivery 3h since you’re tweet update that it’s in transit to Shamshabad - no updates in the app since Sunday. No reply to any other tweets or DMs. This is just extremely unprofessional. The shipper isn’t getting any updates either. Please reply and update.

[Pratish Menon @PratishMenon]

@help_delhivery FYI, Shamshabad is literally in the opposite direction - so you’re moving the shipment across the city but can’t get it delivered in between? Can’t express my disappointment with your service enough.

[Pratish Menon @PratishMenon]

@help_delhivery Thanks for replying. But this is not helpful. What is the ETA? I have DMd you as well. I will be traveling and nes to get the item before tomorrow.

[Pratish Menon @PratishMenon]

@help_delhivery AWB: 14073010000814.

Request you to look into this and expedite. Highly disappointing with your service so far. And this isn’t the first time either.

[Pratish Menon @PratishMenon]

@help_delhivery it’s already in the city, and I just cant understand what the delay is. Please contact me at any of the phone numbers provided.

[Pratish Menon @PratishMenon]

@Airtel_Presence too much throttling in upload speeds on both 4G and 5G connection. Getting <10% of the download speeds at any time. Can you do something about it?

[Pratish Menon @PratishMenon]

@petrolheadharry @Airtel_Presence Check the email ID for the actual service and not the one for your profile in the Airtel thanks app.