@atlashoga There are multiple people listed on your account, so we wanted to make sure we were calling the right person. Now that we've confirmed your contact information, a member of our team reach out as soon as possible to help you take care of this.
@atlashoga We want to make sure we connect with the right person on your account. Could you please DM us to verify your last name and contact number, so we can give you a call?
@gugshie We are requiring all users to reset their password as a proactive approach to protect student and family information. Before you can log back in, youโll need to complete the required password reset. If you need help with the reset, our support team is happy to help!
@delamora@casr2509 We understand your frustration which is why we went ahead and escalated your case to our support team. They will reach out to you directly, so you don't have to wait in the queue.
@delamora@casr2509 Our support team has experienced higher than usual call volumes recently, and we sincerely apologize for any delays this may have caused. We have gone ahead and escalated your issue, so a member of our support team will contact you as soon as possible.
@chanelhendrixx Due to the AWS outage, some of our services are currently impacted. Weโre closely monitoring their progress and will provide updates as soon as more information becomes available on our status page: https://t.co/i1WAO5gZvF.
@Buchidika The 10 digit code should have been sent to you via email, along with instructions to sign up. If you did not receive the email, please contact your center to make sure the email on file is correct or check your spam folder.
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