@jchatelaine@jchatelaine Just to let you know that temporary IP I gave you will be removed on Wednesday. Please switch to the DNS. If you can't let me know.
@jchatelaine Success rate has stabilised, I do apologise for this extremely high and long running inconvenience.
There were two seperate issues back to back (power + fiber)
Apologies for that. It was a bug in the system creating new incidents repeatedly. This has been fixed. If you receive more spam LMK.
ETA: Hopefully within the next few hours, we are seeing some stability improvement. Datacenter is working on it.
Also started setting up new servers with a different provider.
Yes!
We have just implemented automatic outage/incident alerting based on the success rate and response time data.
Currently the best option is to subscribe to this which has:
Email/SMS/Slack/RSS
Will be adding social notifications to platforms like https://t.co/nBOWerJftm as well.
@jchatelaine It’s been about 55 minutes. That graph is seperate bug unrelated but I can see how it looks like long downtime.
Will definitely have the communication issue you mentioned sorted as a top priority this week. Appreciate the honest feedback