PSSD Tech Support

Please direct all requests for assistance to the Prairie Spirit Help Desk at [email protected], 306-683-2931 or

[PSSD Tech Support @PSSDTechSupport]

Planned PowerSchool Atrieve system maintenance planned for Saturday, July 15. Atrieve will be unavailable during this time.
https://t.co/XX2OQZtC5H

[PSSD Tech Support @PSSDTechSupport]

Planned network maintenance is scheduled for Sunday, May 28 between 9:00 AM and 5:00 PM. During this time Internet and Phone services at Prairie Spirit schools and offices will experience intermittent outages.

[PSSD Tech Support @PSSDTechSupport]

The service interruption affecting PowerSchool Atrieve has been resolved.

[PSSD Tech Support @PSSDTechSupport]

A service interruption is affecting PowerSchool Atrieve. Users may be unable to login or use certain functions within the application. An update will be provided once further details are available or service is restored.

https://t.co/FU3pQb30FC

[PSSD Tech Support @PSSDTechSupport]

There is an unplanned service outage affecting https://t.co/m4G7P8pv5d (including school websites). Services will be restored by 2:30 PM today.

[PSSD Tech Support @PSSDTechSupport]

Microsoft 365 is experiencing technical issues this morning. Access to Microsoft 365 apps, including Outlook Teams and OneDrive may be unavailable.

[Microsoft 365 Status @MSFT365Status]

We're investigating access issues with Microsoft 365 Online apps and the Teams admin center. Further information can be found under OO544150 within the Microsoft 365 admin center.

[PSSD Tech Support @PSSDTechSupport]

The service disruption affecting Edsby has been resolved. If you continue to experience any troubles with Edsby, please contact the Help Desk.

[Edsby @Edsby]

Most @Edsby systems in Canada are now back to normal performance after being impacted by a Microsoft Azure storage outage earlier today. All remaining Edsby servers should resume normal performance and availability in the next 15 minutes.

[Edsby @Edsby]

Some @Edsby systems are experiencing temporary service disruptions due to an issue with Microsoft Azure, our hosting provider. Microsoft assures this is a temporary problem and will be fixed soon. We'll advise here when we learn more.

[PSSD Tech Support @PSSDTechSupport]

Access to Edsby is unavailable. We have reached out to Edsby support.

[PSSD Tech Support @PSSDTechSupport]

Access to some services, such as MySchoolSask, Edsby and Microsoft 365, will continue to operate normally and be available from home without interruption.

[PSSD Tech Support @PSSDTechSupport]

Planned network maintenance is scheduled for Saturday, February 11 between 9:00 AM and 5:00 PM. All network services at Prairie Spirit schools and offices will experience intermittent outages lasting up to two hours.

[PSSD Tech Support @PSSDTechSupport]

MySchoolSask has been restored.

[PSSD Tech Support @PSSDTechSupport]

MySchoolSask is experiencing a service outage. We are in contact with the Ministry to identify what is causing the disruption.

[PSSD Tech Support @PSSDTechSupport]

Edsby access will not be impacted by the upcoming MySchoolSask maintenance period.

[PSSD Tech Support @PSSDTechSupport]

MySchoolSask Student registration (enrollment/withdrawal) will be unavailable starting Wednesday, December 21 at 5:00 PM and MySchoolSask will be offline beginning Thursday, December 22 at 5:00 PM. The Ministry expects all services to be restored the morning of December 30.

[PSSD Tech Support @PSSDTechSupport]

The scan to email issues are now rectified. If you continue to experience copier issues, please contact the Help Desk.

[PSSD Tech Support @PSSDTechSupport]

We are investigating an issue regarding users unable to scan to email from photocopiers. An update will be sent when further information is available or the issue is resolved.

[Get Cyber Safe @GetCyberSafe]

Cyber criminals will often use the same tactics to ruin your day.

You can #GetCyberSafe and fight phishing by recognizing some of the signs like:

🚩 Urgent/threatening language
🚩 Offers that are too good to be true
🚩 Suspicious attachments

#CyberMonth2022

[PSSD Tech Support @PSSDTechSupport]

We are receiving reports of slow Internet access and are investigating.

[PSSD Tech Support @PSSDTechSupport]

Delays with data synchronization from MySchoolSask to Edsby were identified today. We have manually started the data synchronization process to update Edsby.