@DevendranNaidoo @PicknPay Apparently not 💁🏽♀️
I was overcharged by over a third of my total bill on a number of items which seems to have been a result of glitch between the item and the billing page. The only response I had was through social media thus far (a week ago) and since then, radio silence.
.@PicknPay it’s now been a week since the last piece of correspondence after not hearing anything in over 3 months after my complaint about being significantly overcharged through the online shopping portal. In complete awe of your dreadful customer experience.
@PicknPay over 3 months ago you’d overcharged me significantly for an online order. I’ve emailed you multiple times and have still not received a response or a refund. Utterly appalled by the customer experience. Please fix this.
Pls. stop with the naming, shaming & demonizing the victims. Some people may catch the virus even with strict social distancing & due to no deliberate actions on their part. It's a virus!
We can be careful, cautious, responsible, considerate and kind, at the same time?
#covid19
This year, the message of Easter resonates more strongly than ever. While many are separated from family & loved ones, we are united in our faith that even the darkest days can be overcome. As we celebrate & pray in our homes, we renew our hope for a better tomorrow.
@FlyMangoSA at ORT Airport in the hold about to board a flight to Cape Town. No aircon and it’s been almost 20minutes. We’re sweating bullets out here!
.@TelkomZA please can you get a representative in touch with me ASAP. I’ve been overcharged for something which was meant to have been cancelled over a year ago, which wasn’t backdated as promised.