PTCL Cares

Email us your complaint along with your phone number and city and we will resolve your complaint [email protected]

[PTCL Cares @PTCLCares]

@altaf_dp Hello Altaf, We apologize that you feel this way. However, we are focusing on the provision of seamless services. Share your connection details via DM with us, we'll get this resolved for you timely.
https://t.co/59I16r3hY9

[PTCL Cares @PTCLCares]

@sarmadbaloch9 Hello Sarmad! We would like to update you that you can log on to 2 devices by default & can purchase extra screens to avoid such issues or can simply delete the old screens from already logged device. You may share the details via DM as well & we will sort it out for you.

[PTCL Cares @PTCLCares]

@uafpk385 Hello Irfan! We are sorry that you are facing slow internet issue. Please DM us your connection details, and we will sort it out for you as soon as possible.

[PTCL Cares @PTCLCares]

@kashaziz You can contact us via 24/7 helpline 1218 or can write us at [email protected], PTCL Shop remain close on Sunday though & you may visit from Mon-Sat. Inconvenience being faced is highly regretted.

[PTCL Cares @PTCLCares]

@_harriskhan Hello Haris! We are sorry that you are facing slow internet issue. Please inbox us your connection details, and we will sort it out for you as soon as possible.

[PTCL Cares @PTCLCares]

@umair1788 Hello Umair! We have shared the details with you via DM please check your DM.

[PTCL Cares @PTCLCares]

@mir_tallal Hello Tallal! We regret for the inconvenience. If you have an issue regarding our service please DM us the details, so we can provide an early resolution.

[PTCL Cares @PTCLCares]

@sbather1 Hello Saad! Is there any services issue bothering you? Let us know your details in the DM our team will connect with you & resolve the issue.

[PTCL Cares @PTCLCares]

@Meeru93 Hello Ameer! We are sorry to hear about this. Please DM us the complete details of your issue, so we can have the matter addressed.

[PTCL Cares @PTCLCares]

@farooqshahpk Hello Farooq! Apologies for the inconvenience caused. We have taken up your issue with concern authorities an early resolution will be ensured.

[PTCL Cares @PTCLCares]

@olaad_e_adam Hello Bilal, we are connected via DM. Please check.

[PTCL Cares @PTCLCares]

@khankhawari Hello Imran! We are sorry for any inconvenience caused. Please DM us the error screenshot shot for better assistance.

[PTCL Cares @PTCLCares]

@adnanmahmoodBT Your issue has been forwarded to our team. We shall keep a follow-up and will get back to you soon with the resolution.

[PTCL Cares @PTCLCares]

@usman08160612 Sorry for the delay, our team is working on it we will update you soon. We regret the inconvenience and appreciate your patience.

[PTCL Cares @PTCLCares]

@basit_anwer We are working on this issue for a timely resolution and appreciate your patience.

[PTCL Cares @PTCLCares]

@sarmadkhan__ Hello Sarmad, feel free to DM us in case any assistance is required. We shall be pleased to discuss and address the matter.
https://t.co/59I16r2K8B

[PTCL Cares @PTCLCares]

@iwaheedin Hello Waheed, please DM us your landline number so we may look into the details and help you out accordingly.
https://t.co/59I16r2K8B

[PTCL Cares @PTCLCares]

@MrAliRazaJanjua Sorry to hear that. We have taken up the issue and ensuring an early resolution.

[PTCL Cares @PTCLCares]

@Waqashanif34 We are keeping a follow-up and will soon respond with a resolution. Thank you for your patience in this regard.