@Adiityyaaa09 Hello @Adiityyaaa09, We regret the experience you had. However, please note that any Physical/Liquid damages to the product are not covered under warranty. Hence, unable to honour the warranty claim request. Do let us know if we can assist your further. Thank you!
@ChokhaniAmit48 Hello @ChokhaniAmit48, As per our Return Policy customer needs to self-ship the product to claim for warranty. Kindly refer to our Terms & Conditions & Return Policy document on our website https://t.co/GPa2CBybaP
@ChokhaniAmit48 Hello Amit, Once you register the complaint, our executive will contact you via email and share the warranty claim procedure. Thank you!
@Chinmay_492@PtronGlobal Hello @Chinmay_492, Kindly help us with your ticket no./registered email ID so that we can resolve the issue promptly and accurately. Thank you!
@PBhalala Hello, Forget both devices from your phone. Go to Bluetooth settings
Remove BOTH entries (you’ll see something like “Bassbuds Vortex L” and “R” or two separate names).
@PrinceMali34313@PtronGlobal Hello Prince, Kindly refer to our Terms & Conditions & Return Policy document on our website https://t.co/GPa2CBybaP
@PrinceMali34313@PtronGlobal Hello @PrinceMali34313, As per our Return Policy customer needs to self-ship the product to claim for warranty. Kindly refer to our Terms & Conditions & Return Policy document on our website https://t.co/GPa2CBybaP
@PrinceMali34313@PtronGlobal Hello, Please visit our Service Centre for Faster Resolution or To proceed with the Warranty Claim we request you to please Courier the product with the “Tax invoice copy” to our seller address, preferably through (India Post).
@nazmo74@PtronGlobal Hello @nazmo74, If you are facing with the product, We request you to visit https://t.co/keSFX2fUkw to register a complaint. Thank you! -Team pTron
@Vishnujhaa Hello Vishnu, As per our Return Policy customer needs to self-ship the product to claim for warranty. Kindly refer to our Terms & Conditions & Return Policy document on our website https://t.co/GPa2CBybaP
@Vishnujhaa Hello @Vishnujhaa, As per our Return Policy customer needs to self-ship the product to claim for warranty. Kindly refer to our Terms & Conditions & Return Policy document on our website https://t.co/GPa2CBybaP
@kuldeec_jaiswal Hello @kuldeec_jaiswal, Kindly help us with your ticket no./registered email ID so that we can resolve the issue promptly and accurately. Thank you!