@OneCardHelp If any unexpected incident, harassment, or issue arises as a result of the actions of ONS Solutions or its representatives, OneCard and its authorized agency will be held fully responsible.
@ONECampaign@OneCardHelp Your recovery team is repeatedly calling the customer’s contacts and harassing them.
The customer has clearly requested reasonable time to repay, but instead your team is engaging in continuous harassment.
Please look into this urgently and take strict action against the concerned recovery staff.
FYI: @RBI
Card ending #1810
#KKV #CustomerHarassment #RecoveryMisconduct
@AxisBank@nsitharamanoffc
Axis Bank card ending 2161. Your recovery agent called me at around 10:39 AM today and abuse me like paisa nahi de sakte to suicide kar lo. It is totally unethical practice of forceful recovery. @RBIsays@RBI need your help.
#SayNoToIllegalRecovery
@Samsung@SamsungIndia@SamsungMobile@TeamLease
Employee ID #2990246, Mr. Kaleem.
At a time when the employee needed support during serious medical and financial difficulties, his services were terminated. He was struggling to manage medical expenses and was in an extremely vulnerable situation.
We request you to take cognizance of this matter, review the circumstances with empathy, and ensure justice (न्याय) is done.
#kkv
@Bajaj_Finserv One of your recovery agents called and asked, “Paison ka kya hua?” Without Greet and share Company name
Loan No #P401PSP8348797, FYI @RBI#KKV
When we refused to pay, he given the call to his senior. The senior then spoke in an abusive and disrespectful manner,
saying “Liability hai to kist de de” and “Tere baat samajh nahi aa rahi to kya karein.” When we requested him not to use disrespectful language (“tu–tu”), he replied, “Aise hi Bolunga record kar le.”
This behavior amounts to harassment and violation of RBI recovery guidelines. Please take immediate action and ensure such conduct stops.
@rblbank@RBI@RBIsays CC no.8329 Agency name Ons Solutions Mr. Manish kumar saying me he will call my reference no and his hacked my data and threatening illegal activities who has given authority to doing this. Screenshot attached for your reference
@TheOfficialSBI@OfficialSBICare Your executives are doing bhai-giri with the customer’s husband.
Card ending is #4145, #kkv
Video link :- https://t.co/FyX5ZGNLhz
They didn’t hesitate to do Maar-Pitai and tried to forcefully delete the video from his mobile because he was recording everything —
We escalated this issue with @SBICard_Connect many time but you guys are not doing anything.
You just send agents to recover money anyhow — chahe grahak ko mental torture karna pade ya Pitai lagani pade,
they only want money. We are living in the 21st century and still you are using these Don Gang to recover money.
Please help @RBI
Three individuals claiming to be from @SBICard_Connect@TheOfficialSBI@OfficialSBICare arrived at a customer’s shop. They were not wearing ID cards and, even after being asked repeatedly, refused to show any identification.
Card ending #4145 #kkv FYI @RBI
They demanded an “authorization letter” proving that the customer’s husband is allowed to speak on behalf of his wife (the account holder), while they themselves were unwilling to provide any proof of identity or employment.
This raises a serious concern — how can a customer’s family member produce an authorization letter on the spot, especially when the visiting party fails to show their own credentials?
Additionally, their conduct amounts to trespassing and intimidation. Video evidence of the incident is available here: https://t.co/ZDPcbjiXdk