There is a live data issue impacting the NASDAQ UTP data feed in Equinix datacenters. We are monitoring the situation and will be posting updates as they're available. For more information see https://t.co/mxdxBi1kNh
There is a live data issue impacting the NASDAQ UTP data feed in Equinix datacenters. We are monitoring the situation and will be posting updates as they're available. For more information see https://t.co/mxdxBi1kNh
We had a network issue that took down the API for 20 minutes this evening. Only the front end was impacted; no live strategies were impacted. Our on-call staff responded within minutes, and the remaining downtime was spent fixing the issue. We're sorry for the inconvenience.
This morning we had downtime in the compiler. It triggered our monitoring system but the engineering team was alerted late. It was fixed within 15 min once alerts were distributed.
Going forward we're enabling a 24-7 phone-call alert system to pull in the team when required.