Direct Claim Response

Dedicated Customer Service Representative backed with more than 5 years experience in Customer Relations.

[Direct Claim Response @QRAirTechHelper]

Thanks for bringing this to our attention! I’m Shey, the Supervisor. Kindly follow us back so we can send you a DM and resolve this for you as soon as possible. 🎀

[light.stha25 @LStha25]

@qrsupport
our flight QR730 was planned from DFW to Doha on feb 27 but diverted to Cairo.
I want to be refunded for my flight. In this case Shouldn’t I supposed to be fully refunded either its from direct qatar airways or third party? Having issue getting refund.

[Direct Claim Response @QRAirTechHelper]

Thanks for bringing this to our attention! I’m Shey, the Supervisor. Kindly follow us back so we can send you a DM and resolve this for you as soon as possible. 🎀

[Vicky Agha @vicky_agha]

@qatarairways I have confirmed flight from NY to DOH on March 9, if I don't cancel by myself for any change or refund and wait for it and flight gets canceled then what will happen to my ticket ??

[Direct Claim Response @QRAirTechHelper]

Thanks for bringing this to our attention! I’m Shey, the Supervisor. Kindly follow us back so we can send you a DM and resolve this for you as soon as possible. 🎀

[M nawaz @mmanawaz]

@qatarairways I have my flight on march22 chennai to paris via doha and return on march31 rome to Chennai via doha. Am travelling with family and a small baby. Atleast I can book other airway if u give clarity regarding flight cancellationsupto march31.

[Direct Claim Response @QRAirTechHelper]

Thanks for bringing this to our attention! I’m Shey, the Supervisor. Kindly follow us back so we can send you a DM and resolve this for you as soon as possible. 🎀

[sainath yedla @SainathYedla]

@qatarairways

@QatarAirways I have a flight from HYD to SFO on Mar 31. Your support says they’re unsure due to the war situation. I asked to reroute or cancel, but you’re deducting ~40% + a penalty. How is this fair when the uncertainty isn’t the passenger’s fault?

[Direct Claim Response @QRAirTechHelper]

Thanks for bringing this to our attention! I’m Shey, the Supervisor. Kindly follow us back so we can send you a DM and resolve this for you as soon as possible. 🎀

[Johan Carelle©️ @Carelle67]

@qatarairways How can your customer get in contact with you, had a trip booked from Stockholm to Perth out 28/2 return 8/3, the outgoing flight turned around and landed on Arlanda and now I got a refund for half the cost, why? And impossible to find contact information on your app/website

[Direct Claim Response @QRAirTechHelper]

Thanks for the heads-up! I’m Shey, the Supervisor—please follow us back so we can DM and assist you right away. 🎀