Quantex HFT

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK @zubairarshad @dawn_com @etribune A gentleman named Sheharyar took up this issue to resolve. Followed it up with a few phone calls and then called me after everything was resolved. Much appreciated Sheharyar.

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK @zubairarshad First the guy at the branch was telling me the same bullshit, now these guys are doing it. Seems it is just part of this bank’s culture. @dawn_com @etribune

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK What is the outcome of your follow up?

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK Is there any update?

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK I emailed payslip as discussed in our phone conversation to [email protected] but it came back as undelivered. I have successfully sent it to the manager’s email and would appreciate a follow up to confirm that everything is in order now to activate my account.

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK The guys who processed this is Hamid Raza. I've contacted him several times since and he's never mentioned anything other than "it'll be activated soon".
Sort it out with him and activate my account without further delay!

[Quantex HFT @Quantex_HFT]

Submitted forms to activate my dormant account in person at the branch on 29 Dec 2025. Was told it’d take 2-3 days to process. Still nothing has happened. @BankAlfalahPAK has the worst customer service. Don’t bank with them. Same took 20 mins when happened at Askari Bank.

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK I went to the local branch, signed all the forms and completed the process when I was sitting in front of them? I'm now in back in London. It seems that you just make up rules when it suits you. Frankly, this is the most pathetic and callous service!!!

[Quantex HFT @Quantex_HFT]

@BankAlfalahPAK My account number is 5522-5000799713. You have all my details but please don't waste more of my time by calling me unless you have activated my account. It is now almost a month that I have been waiting for it.

[Quantex HFT @Quantex_HFT]

@virginmedia I have no updated on the status of my complaint. You keep pointing me to daily outages in the area which prevent you from sending out an engineer to fix my line. If you tell me now that there is no fix/resolution then I guess it is a deadlock

[Quantex HFT @Quantex_HFT]

@virginmedia, I am into 3rd month of daily loss of service and the best your customer service has to offer is to reset and reboot the router. What a pathetic way of dealing with customers. I hope that other can see this and stay way from VM.

[Quantex HFT @Quantex_HFT]

@virginmedia I’m sure Ofcom will make the final determination on this once I have received the deadlock letter.

[Quantex HFT @Quantex_HFT]

@virginmedia Perhaps you can refund the last 3 months charges and stop charging me until you've fixed the problem. But I am guessing the the "inconvenience" is only for the customer and not for VM!

[Quantex HFT @Quantex_HFT]

@virginmedia It's now 3rd month of daily outages, so calling is "sometimes" is grossly misleading.

[Quantex HFT @Quantex_HFT]

@virginmedia 3rd month into daily issues in the area - so can't book an engineer. Just a preview of last few days...now another jump of 2 days for fix. Is anyone actually working on fixing it or you just keep rolling the date forward?

[Quantex HFT @Quantex_HFT]

@virginmedia ...and it is now estimated to be fixed by tomorrow!!!

[Quantex HFT @Quantex_HFT]

@virginmedia Figures from Ofcom...no surprise there!
https://t.co/lhFqXrn17M