Queens PX

Content showing how teams coming together elevate the human and patient experience. Tweets are our own.

[Max Musashi Fischman @PXtotheMax]

1. Happy Last Week of September! Coming at you with another fantastic face in our building. For this week's #KeytoPX we are shining our spotlight on the #Amazing Maurice! Maurice is a Unit Clerk here @nyphospital Queens!

[Max Musashi Fischman @PXtotheMax]

2. What does Patient Experience mean to you?

"Patient Experience to me is always making sure I treat everyone with the upmost respect. Making sure everyone on the unit gets a warm welcome." cont.

[Max Musashi Fischman @PXtotheMax]

3. "From our patients to their family members, even the NYP staff, I always want to make sure to make our patients feel comfortable during their time. I say to myself 'How would I like to be treated if I was a patient'." cont.

[Max Musashi Fischman @PXtotheMax]

4. "I also try to see everyone as if they're a loved one. Just by giving compassion, respect, and a smile, it could go a long way to making someone feel like they're in great care." - Maurice

[Max Musashi Fischman @PXtotheMax]

5. Thank you Maurice! You are the #PatientExperience!

We Always #StayAmazing here at NYPQ when we have #Amazing people like Maurice holding the #KeytoPX !

Stay tuned for another #Amazing member of our NYPQ family next week on #PXWednesdays!

[Max Musashi Fischman @PXtotheMax]

1. Greetings and Salutations to all on this splendid Wednesday! This week for the #KeytoPX spotlight, we recognize another member of our #Amazing Security team, the #Amazing Amanda! Amanda is a Security Officer here @nyphospital Queens!

[Max Musashi Fischman @PXtotheMax]

2. Hey Amanda, How do you contribute to Patient Experience?

"As a security guard, the balance between empathy and establishing boundaries is critical to the safety of both patients and clinical staff." cont.

[Max Musashi Fischman @PXtotheMax]

3. "Listening is the greatest skill we use to satisfy our patients and their loved ones, from there we can find solutions that benefit both them and staff. Being cheerful and having a genuine smile always helps as well!" -Amanda

[Max Musashi Fischman @PXtotheMax]

4. Thank you Amanda! You are the #PatientExperience!

We Always #StayAmazing here at NYPQ when we have #Amazing people like Amanda holding the #KeytoPX !

Stay tuned for another #Amazing member of our NYPQ family next week on #PXWednesdays!

[Max Musashi Fischman @PXtotheMax]

1. Have to wrap up August with a big smile! We are shining this week's #KeytoPX Spotlight on the #Amazing Alexis! Alexis is part of our Patient Navigator Team in the Department of Emergency at @nyphospital Queens!

[Max Musashi Fischman @PXtotheMax]

2. Hey Alexis, What does Patient Experience mean to you?

"Patient Experience is my ability to handle a patient's need so that they can feel confident and at ease with what solution I can help with when it comes to their care." cont.

[Max Musashi Fischman @PXtotheMax]

3. "When I hear comments from patients like 'Wow you really sound like a friend I've known for years' or 'Thank you for reaching out and making sure that I am ok' I know that I'm on the right path." cont.

[Max Musashi Fischman @PXtotheMax]

4. "I make sure to really listen to what a patient wants and allow for different options that can work for them to be able to have the best care possible." -Alexis

[Max Musashi Fischman @PXtotheMax]

5. Thank you Alexis! You are the #PatientExperience!

We Always #StayAmazing here at NYPQ when we have #Amazing people like Alexis holding the #KeytoPX !

Stay tuned for another #Amazing member of our
NYPQ family next week on #PXWednesdays!

[Max Musashi Fischman @PXtotheMax]

1. On this fine Wednesday at @nyphospital Queens we are celebrating and enjoying this hot summer day with our Ice Cream Social! This week's #KeytoPX holder is the #Amazing Kimberly! Kimberly is a Radiology Technician here @nyphospital Queens!

[Max Musashi Fischman @PXtotheMax]

2. Hey Kimberly, What does Patient Experience mean to you?

"Patient Experience to me is all about respect, kindness and understanding my patient's needs and concerns. My goal is to continue being the best I can be and to provide top quality patient care." -Kimberly

[Max Musashi Fischman @PXtotheMax]

3. Thank you Kimberly! You are the #PatientExperience!

We Always #StayAmazing here at NYPQ when we have #Amazing people like Kimberly holding the #KeytoPX !

Stay tuned for another #Amazing member of our
NYPQ family next week on #PXWednesdays!

[Queens PX @QueensPX]

New Post Alert!

[Max Musashi Fischman @PXtotheMax]

1. As the beautiful sunsets continue across the NYC sky, we celebrate the last full week of July! This week we shine our #KeytoPX Spotlight on an absolute Superstar, the #Amazing Andrew! Andrew is one of our General Surgery Residents here at @NYPQueens !

[Max Musashi Fischman @PXtotheMax]

1. As the beautiful sunsets continue across the NYC sky, we celebrate the last full week of July! This week we shine our #KeytoPX Spotlight on an absolute Superstar, the #Amazing Andrew! Andrew is one of our General Surgery Residents here at @NYPQueens !

[Max Musashi Fischman @PXtotheMax]

2. Hey Andrew, What does Patient Experience mean to you?

"Patient Experience to me is the whole range of events, thoughts, and emotions people go through as they step foot in the hospital, and intervening to make that experience positive." cont.