@clarissaward@Cigna We reached our out-of-pocket max last year. We needed a 2nd helmet for my son. He had surgery for craniosynostosis (plates prematurely fused). @Cigna put our case off and refused to review our request for weeks. Now they want to charge us $4k out of pocket for that second helmet
😂 "This Vancouver market is handing out embarrassing plastic bags to customers" (so they remember to bring reusable ones next time)
https://t.co/5GZ9BNmQKG