@ExpediaUK this may be the worst customer service I have experienced. We’ve been exchanging emails over three weeks. I get placed on hold for near to 4 hours in total and still no resolution. I asked to speak to someone Senior and that never happens. You say you’ll call but no
@thameswater who do I contact. I have just been knocked off my bike by an aggressive driver of yours and don’t know how to report or sort this. I’d like to speak to someone ASAP please.