Rakesh @rakesh_singhdev - Twitter Kullanıcısı

6 gün önce

@redBus_in @redBus_in Bravo! After wasting hours of a customer's time in the name of resolving a complaint of ₹1,050, you finally offer ₹156 as compensation. What a joke! Is this your idea of customer service and accountability? Poorest customer experience ever. Shame #CustomerService

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Rakesh @Rakesh_SinghDev

9 gün önce

@redBus_in Extremely pathetic service! The #Velobus stops every 15 minutes, and I’m at risk of missing my important 9:30 AM meeting. No proper support, no sleep, just stress! Is this the service you offer? I demand a full refund and compensation for my losses. Shameful! #redBus

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Rakesh @Rakesh_SinghDev

8 gün önce

@redBus_in I was told in the morning that some senior supervisor will come t with me, i am waiting since morning, but no calls received from @redBus_in Ignoring the coustomer issue will not last longer.

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Rakesh @Rakesh_SinghDev

9 gün önce

@redBus_in @redBus_in @Velobus 8:30 am halted again at Pune. check the video and reaction that is also when the driver noticed that I am recording. Otherwise he was about to fight.

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Rakesh @Rakesh_SinghDev

9 gün önce

@redBus_in Please find the below details: Dear Customer, Your complaint has been successfully registered under support ticket Id 34492349. We will shortly assign a dedicated redBuddy to resolve your query within 48 hrs. Regards redBus

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Rakesh @Rakesh_SinghDev

9 gün önce

@redBus_in @velobus stop fooling customer with your pathetic service. Commited to drop at 7:40 am and look at your running status. No gps, no call from bus operator before onboarding. Reported to redbus on call but no support.