@JioCare it’s been 9 days of complete outage (since 6 Oct) for my JioFiber.
Every day you say “will be fixed by tomorrow” — but nothing ever happens.
Now your team says 20 Oct? That’s 2 weeks of no service!
Either fix it immediately or refund the amount.
SR: SR00002PN429
@JioCare@JioCare Your local tech (roaming outside ) says Airtel already got underground permission, and Jio is still applying so it’ll take time. He suggested upgrading to AirFiber by paying ₹600 extra — but that’s not my fault. I want my regular JioFiber restored, not AirFiber.
@JioCare Technician assigned but never visited! 24+ hrs outage, SR00002PI6SR. Scheduled for 10–11 AM — still no fix. Very poor service . Please resolve ASAP. #JioFiber#InternetDown
@JioCare 3 days, still no JioFiber! Even after state escalation (SR00002PN429) it just shows “Outage detected – upgrading system” with no work on ground. If Airtel can start underground cabling here, why can’t Jio? @JioCare this is unacceptable. #JioFiber#InternetDown
3 days, still no JioFiber! Even after state escalation (SR00002PN429) it just shows “Outage detected – upgrading system” with no work on ground. If Airtel can start underground cabling here, why can’t Jio? @JioCare this is unacceptable. #JioFiber#InternetDown
@JioCare Not just me — almost the entire area is facing the same issue. No technician has come yet even after scheduling the visit. Please don’t delay this any further, it’s causing a lot of inconvenience to everyone here.
@JioCare@JioCare It’s been 2 days since our JioFiber is down (SR00002PI6SR). After TPDDL removed overhead electricity cables, the whole area’s fiber got affected. We’ve paid for the service — Jio must coordinate with TPDDL and restore it urgently. #JioFiber#InternetDown
Over 24 hours of JioFiber outage — no technician assigned for service request SR00002PI6SR. Scheduled visit was 10–11 AM, it’s 4 PM now! Totally unacceptable. Please fix this ASAP. @JioCare#JioFiber#InternetDown