R Anderson

[R Anderson @RAnderso3]

Time for someone at AT&T to show they care since that is their handle. @ATT @BadService_SA

[R Anderson @RAnderso3]

Waiting to hear from Darien C. and Wilson T. in the media team. We’ve heard nothing. We need help getting a bundle and having our name corrected in AT&T’s system! This is ridiculous.

[R Anderson @RAnderso3]

Waiting to hear from Darien C. and Wilson T. in the media team. We’ve heard nothing. We need help getting a bundle and having our name corrected in AT&T’s system! This is ridiculous.

[R Anderson @RAnderso3]

@ATTCares We called 3 times today and left a voice mail.

[R Anderson @RAnderso3]

@ATT Because DOZENS of AT&T staff members have failed to save our correct name in the system, they have failed to bundle our services, therefore costing us DOUBLE for internet for 2 yrs. We want to be repaid. This is either a scam or incompetence, and we demand a resolution. #ATT

[R Anderson @RAnderso3]

@ATTCares My husband tried calling 12 times today to get a bundle since you said “happy to help.” We have tried calling and have left voice mails too. We have been given numbers of people on the social media team. Perhaps someone else in your company needs to step in.

[R Anderson @RAnderso3]

@ATTCares My husband tried calling 12 times today to get a bundle since you said “happy to help.” We have tried calling and have left voice mails too. We have been given numbers of people on the social media team. Perhaps someone else in your company needs to step in.

[R Anderson @RAnderso3]

@ATTCares Please provide us with a different solution — this one has failed to get us the customer service we need.

[R Anderson @RAnderso3]

@ATTCares Please provide us with a different solution — this one has failed to get us the customer service we need.

[R Anderson @RAnderso3]

@ATT Because DOZENS of AT&T staff members have failed to save our correct name in the system, they have failed to bundle our services, therefore costing us DOUBLE for internet for 2 yrs. We want to be repaid. This is either a scam or incompetence, and we demand a resolution. #ATT

[R Anderson @RAnderso3]

We need to cancel our policy as we cannot afford to pay for such poor service anymore. We demand a confirmation number AND confirmation email. It cannot be legal to refuse to cancel a customer’s policy.

[R Anderson @RAnderso3]

@AHS_Warranty My husband was on hold for 20+min. with the 3rd world call center others have complained about. The person we’re speaking to doesn’t know the difference between a confirmation number and a contract number. He said he has no number to confirm our account is canceled!

[R Anderson @RAnderso3]

@topmom100 @AHS_Warranty @TheKosherHog Please help us cancel our account with you, preferably with someone who speaks clearly and understands what we are asking. We will no longer waste our money on this “home warrantee.”

[R Anderson @RAnderso3]

@topmom100 @AHS_Warranty @TheKosherHog My husband has been on hold for 20 minutes with the third world country call center that others have complained about. The person we are speaking to doesn’t know the difference between a confirmation number and a contract number. He is telling us he has no confirmation number.

[R Anderson @RAnderso3]

.@AHS_Warranty Hi there, I'd just like to let you know that, after trying multiple avenues to find a resolution to my issues with your warranty, I sent the letter below to Rex Tibbens, Scott Brown, and Aaron MacLeod. Any response? cc: @bbb_us @RTibbens #CustomerService