You have more than one identity. Depending on what you do, you feed that identity. If you want to change who you are and what you do, you need to feed the identity you want to grow.
And more importantly, starve the one you want to move away from
Sharing your opinion used to be the content strategy.
Now it is turning to fact based content. The content you share should be backed by research (it can be your own, no need to add other people to the mix)
Negative churn is amazing. You don't lose customers, the same customers buying more and for more money over time.
For example charging by the team member size. Company grows -> negative churn