Ratheesh Kumar

[Ratheesh Kumar @RatheeshkumarJ]

@ChennaiIPL @ImRaina What is this, virtual farewell 😔

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain My flight (PNR - JGZ75) was cancelled due to the US travel ban on June 11 but as promised I didn’t get the full refund within 10 working days. Can you please help.

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain Thanks I got the refund for this cancellation. I have cancelled one more ticket, will wait for 10 business days and contact you for the refund status if needed.

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain Thanks, I submitted the feedback form and the acknowledgment number is WB-IBOM030621149

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain I called Air India for the refund status, they are telling amount was refunded already but I didn’t get any refund so far. Can you please help

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain Thanks, Awaiting for the response from the concerned team.

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain For my refund, I already shared my PNR/Ticket number and sent multiple emails to eCommerce team as well but no one is responding back. Please help.

[Ratheesh Kumar @RatheeshkumarJ]

@TNeGA_Official Hi, I'm traveling from Madurai to Delhi via Chennai on May 19. Do I need to submit e-pass for this?

[Ratheesh Kumar @RatheeshkumarJ]

@AvinashSunkara6 @airindiain Did you get any reply from the refund team?

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain Do I need to call your customer care again, please advise?

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain Hi Team, I didn't get any response or case number from your concerned department so far.

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain I'm not sure, why your TEAM is taking too much time for sharing the case number for this

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain That is already in the below tweet, I DMed as well. Please check.

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain I already emailed from [email protected]
I didn't get any reply or case number, that is the reason I'm here now.

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain I didn't get any response so far, 4.5L is not a small amount. Please respond back

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain My web checkin began already, since I didn’t get any response from you after multiple calls, i’m going to cancel my ticket due to this US travel ban. Kindly refund the full amount.

[Ratheesh Kumar @RatheeshkumarJ]

@airindiain Due to US travel ban, I may not be eligible to travel from Mumbai to US on May 5.
Can you please prepone my itinerary (PNR - YWQDZ ) one day earlier?
The Air India customer care put my call on hold and simply disconnected after 30 mins.
Please help.

[Ratheesh Kumar @RatheeshkumarJ]

@krishtanna @18_JayPatel @airindiain I’m on the same flight as well, they asked me to wait for official guidelines to be released by Air India for the US ban. But they didn’t post anything so far.