@ml7064674197760 Hi there, we're sorry to hear about your experience with Synapse 4. We understand how frustrating it can be. We'd like to help. Please check your DMs so we can look into this further. - Razer Support
@OlD75983788 Hi there! We are sorry to hear about this compatibility issue. Please send us a DM with the serial number so we can check its specifications and assist you accordingly.
@Gerard0ram92 Hi there! We saw your post, and we'd like to help. This is definitely not what we expect from our gear. Please send us a DM with the serial number so we can check for the proper steps.
@matsrietdijk Hi! The Basilisk V4 line isn't yet supported by Synapse for Mac, and we don't have info on when or if it'll be supported in the future. You can check our social media pages or Insider Forum for future updates. We've relayed your feedback to our dev team for future consideration.
@luckyxxiv Hi there! We saw your post, and we'd like to help. We don't see a widespread outage at the moment. Are you seeing any specific error codes? If so, please send us a DM with the error code so we can assist you accordingly.
@KeithMontalbo Hi there! We're sorry to hear you're having trouble with your earbuds. We'd love to help! Please send us a DM with your device's serial number and a few details about the issue so we can assist you further. - Razer Support
@JonCarterjon40 Hi there! We're sorry to hear about the ongoing issues with your Huntsman keyboard. We'd like to look into your concerns regarding the keyboard exchange request. Please send us a PM along with your existing case number so we can review this further and assist you. - Razer Support
@LFCFabianFumpii Hi there! We're sorry to hear about the issue with your Huntsman V3 Pro Mini. Please send us a DM with your device's serial number so we can look into this further. Let's continue the conversation there. - Razer Support
@RmBailaVini Hi there! We're sorry to hear you're having trouble with Razer Synapse and your controller bindings. We'd like to look into this and help you resolve the issue. Please send us a PM with more details. Let's continue there. - Razer Support
@Cryptohub60 Hi there! We're here to help. We've responded to your DM, so please check your inbox, and let's continue the conversation there. Thank you! - Razer Support
@carnedbaka Hi there! This is definitely not what we expect from our gear. Please send us a DM with the serial number so we can check for the proper steps.
@SynapseIX Hi there! We saw your post, and we'd like to help. This is definitely not what we expect from our gear. Please send us a DM with the serial number so we can check for the proper steps.
@DzjabFN Hi Dzjab! We're sorry to hear you're having trouble with your Razer Cobra. Have you tested the mouse on a different device? Please DM us with your device serial number so we can assist you further. Thanks! https://t.co/dVHoUhmOT0
@RimaEvenstar Hi Rima! We're here to help. Please DM us your Razer Barracuda X serial number. Also, can you let us know if any incidents occurred before it stopped working? Thank you!