RBC

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[RBC @RBC]

@hichouman Hi Hilal, we're not aware of any current technical issues with Online and Mobile Banking. Since you're unable to sign in to both Online and Mobile Banking, please call our Digital Support Team at 1-800-769-2555, so we can help troubleshoot further. ^E

[RBC @RBC]

@MansBeLike In that case, please give our experts a call at 1-800-769-2555 so they can investigate, as there aren't any current major issues we're aware of. ^R

[RBC @RBC]

@tans60783656 We are sorry to hear about that. You may want to contact our Digital Advisors at 1-800-769-2555, available 24/7. They will be happy to assist and review further for you. ^DB

[RBC @RBC]

@AvaChisling Our Fraud Specialists do not have a direct line. If you have a credit card charge to dispute, you can do so online through the Account Management section and select Dispute Credit Card Transaction or call 1-800-361-0152. ^S

[RBC @RBC]

@alihamzamanekia Hi Alihamza, during times of higher than expected call volumes, there can be a wait to speak with a Banking Advisor by phone. Please stay on the line to hold your place in the queue. We're doing our best to get to everyone as quickly as possible, & appreciate your patience. ^E

[RBC @RBC]

@Spritual_vision Thanks for reaching out. To discuss the best next steps, please call our Banking Advisors at 1-800-769-2511 anytime. They will have the secure access needed to review your account and ask for details. ^S

[RBC @RBC]

@andy_weiher If you're still having issues, please call our experts at 1-800-765-2555 so they can investigate ^R

[RBC @RBC]

@Rohit_Scott Your opinion matters! Visit this link to tell us about your experience with the RBC Social Media team - https://t.co/PlcKxHlPLO

[RBC @RBC]

@TheJourneyGenie Thank you for your feedback. You can submit a complaint here: https://t.co/M9csETwtiq The website will guide you through the steps. ^S

[RBC @RBC]

@LeslieF88347663 The best way to have this escalated is by phone or through the link provided. Through X, we do not have the tools and secure access needed to resolve this for you. ^S

[RBC @RBC]

@lisammbeautiful We have removed it from our own records. ^S

[RBC @RBC]

@lisammbeautiful Hi Lisa. We do not recommend sharing account information on social media. To protect your information, please delete the picture of your statement. ^S

[RBC @RBC]

@joseph_karol_27 Hi Joseph, thanks for reaching out to us. Any tax forms from us should include return instructions or mailing information to ensure it reaches the correct office. ^J

[RBC @RBC]

@andy_weiher Hi Andy, please ensure your app is updated to the most recent version ^JA

[RBC @RBC]

@My_room_is_blue Hi Hamish. Our RBC Direct Investing team would like to reach out to you regarding this experience. Please DM/PM us your full name, phone # and they will reach out by end of Tuesday. Alternatively, you can call them at 1-800-769-2560 and mention you are having technical issues ^JA

[RBC @RBC]

@RobGinthe613 We understand the new layout can take some getting used to. The updated mobile app experience is designed to make it easier to navigate and access key banking features. You may provide feedback by selecting More at the bottom of the app, then "Give Feedback". ^S

[RBC @RBC]

@badtrac Hi Tracy. Thank you for letting us know of your experience. If you have any specific circumstances you'd like us to look into, or general questions, feel free to send a DM, and we'll be happy to help. ^S

[RBC @RBC]

@IAmStanClarke Hi Stan, when calling please remain on the line to keep your spot in the queue. Disconnecting and calling back would put you at the back of the queue ^JA