It's The Queen's Platinum Jubilee this week. Are you planning on celebrating, or just planning on enjoying the extended Spring Bank Holiday? Either way, we'd love to hear about it!
#HM70#PlatinumJubilee
We’re passionate about working towards a more sustainable future - We’ve teamed with @Ecologi_hq , who help offset carbon footprints by funding climate projects!
So far, we’ve planted 152 trees, but we hope to do more in the future!
#EarthWeek#future
https://t.co/2lYNdUnUfT
React CX’s very own Jill Spencer was recently interviewed by Retail Times to discuss the challenges surrounding brick and mortar based businesses and identify ways to successfully navigate through 2022 and beyond.
https://t.co/f1x3EJMRNH
#customerexperience#CX#highstreetretail
In today’s rapidly-evolving marketplace, the need for brands to focus on their customer experience strategy cannot be overstated.
React’s Jill Spencer & Amy Morgans explore the CX trends that should be on every business’s radar in 2022
#customerexperience
https://t.co/Xzhhh9gzun
React CX are excited to announce that we’ve been awarded MSPA Elite Member Status 2022!!
This award is given to companies that have been active in the promotion of the MSPA Europe/Africa and the Mystery Shopping industry.
Read more from the MSPA here:
https://t.co/I74nXaLTrm
An ongoing CX strategy can help improve sales, encouraging repeat customers and word-of-mouth recommendations. Businesses should assess their customer experience offering to understand how key metrics, such as fast and friendly service, impact the customer journey.
#CX#retail
Retail has seen a huge shift, in part shaped by evolving customer expectations. Is your frontline delivering the experience you've designed? And is your omnichannel experience as seamless as it should be?
Contact React CX to drive your business’s CX forward.
#CX#retail
As companies continue to chase innovation in a competitive landscape, React CX explore whether service basics are being overlooked
- An interesting read from our Insight Manager, Amy Morgans!
#customerservice#customerexperience#CX#retail#hospitality
https://t.co/AvREu0lalP