Cal Read

[Cal Read @ReadCal96]

1st, 2nd, 3rd of November and now today. Still nothing. Shit customer service

[Cal Read @ReadCal96]

This is the chat you keep sending me back to... You know the one you have banned me from by the look of it. 4 days is a pretty long 24 hours

[Cal Read @ReadCal96]

@PaperChore @DeliverooHelp @Deliveroo I've already got it all ready. Was on hold for a while and didn't have time so will do it in the morning

[Cal Read @ReadCal96]

@DeliverooHelp @Deliveroo I give up. I'm calling the bank to raise a chargeback. Ban the account, i'm past caring

[Cal Read @ReadCal96]

@DeliverooHelp @Deliveroo I ALREADY HAVE
TWICE

[Cal Read @ReadCal96]

@DeliverooHelp @Deliveroo My order #8842 has been unresolved for 5 days. Your in-app chat is broken and keeps saying "busy, back in 24 hours" on a loop. Your DMs just point me back to the broken chat. Can a human please look into this? This is shocking service

[Cal Read @ReadCal96]

@Deliveroo @DeliverooHelp What are we doing here? Im getting no response from emails, chat or X. I'm getting tired of this now. If this isn't sorted tonight I'm just going to report to the bank for non delivery. Im tired of playing games now

[Cal Read @ReadCal96]

@Deliveroo I have dm'd you as requested. Can we get this sorted please

[Cal Read @ReadCal96]

@DeliverooHelp @Deliveroo Done

[Cal Read @ReadCal96]

@Deliveroo You tell me to wait 48 hours for a response regarding a non delivery. That was 4 days ago. I've then messaged you over the past 2 days to find out whats going on to be told "we will respond within 24 hours" twice over 2 days.

[Cal Read @ReadCal96]

@Deliveroo You haven't replied. If you dont put the credit back into my deliveroo account or my card I will be contacting my card issuer for a charge back. There is CCTV of my property. There was no driver. I will also cancel deliveroo plus and not use your service again. Jokers