Kapten Redeye

[Kapten Redeye @RedeyeGuide]

@AVA_airasia @AVA_airasia Done reply< waitting your reponce

[Kapten Redeye @RedeyeGuide]

@AVA_airasia Please check DM.
This is my case.
(Booking No: X####G) 19 Dec 2020
Surabaya to Kuala Lumpur – QZ 330
Dec 19, 4:30 PM–8:05 PM
This is the return ticket for our vacation trip to JAVA.
Now we cannot leqve for JAVA because of the goverments restriction.

[Kapten Redeye @RedeyeGuide]

@AVA_airasia @AVA_airasia No Notice what so ever.

My flt is QZ330. The only available flt on 19th Dec is QZ320.

Legaly my flt is canceled.

[Kapten Redeye @RedeyeGuide]

@AVA_airasia NO notice what so ever.

[Kapten Redeye @RedeyeGuide]

@AVA_airasia #1 QZ330
#2 QZ320
diff flt no and diff dep time. How come you guys saying my flt is not being cancel? Please refind. Bukan banyak pun ciput jer....

[Kapten Redeye @RedeyeGuide]

@AVA_airasia
Our flight is QZ 330.
As per today this flt is being cancel, the only available flt is Depart date 19 Dec 2020
Surabaya (SUB) Kuala Lumpur (KUL)
QZ 320 05:05 - 08:35

[Kapten Redeye @RedeyeGuide]

@AVA_airasia You guys keep on saying thet the refund cannot being process because the FLIGHT is not being canceled. I booked QZ330 and you said the flt not being cancel, the only available flt is QZ320, same or not???

[Kapten Redeye @RedeyeGuide]

@AVA_airasia I have send DM just now, pls check

[Kapten Redeye @RedeyeGuide]

@AVA_AirAsia please check your DM from @RedeyeGuide

[airasia Support @AVA_airasia]

@RedeyeGuide Hello there! We have responded to your concern via DM. You may take a look. Thank you! - Nahvin

[Kapten Redeye @RedeyeGuide]

@AVA_AirAsia hey Nahvin, I reply to your DM. Pls read and identify the date/information that I make my case before you reply. Thanks

[airasia Support @AVA_airasia]

@RedeyeGuide Hello there! We have responded to your concern via DM. You may take a look. Thank you! - Nahvin

[Kapten Redeye @RedeyeGuide]

@AVA_AirAsia kindly check DM as i post a reply

[Kapten Redeye @RedeyeGuide]

kindly chenck my reply

[Kapten Redeye @RedeyeGuide]

kindly chenck my reply

[Kapten Redeye @RedeyeGuide]

@AVA_AirAsia please check your DM from @RedeyeGuide

[Kapten Redeye @RedeyeGuide]

@AVA_AirAsia please check your DM from @RedeyeGuide