@Awalshonly Good afternoon.
My name is Isla, and I am part of the Redrow team. I am very sorry to hear this. Please send us a DM with your name, full address and contact details. Once received, we will be able to pass this to the appropriate team.
Kind wishes,
Isla.
@MattSmi28038306 Good afternoon, Matt.
Thank you for your message, I am very sorry to see this. So I can escalate this further, please send us a direct message with your full address and contact details. Once received, we will be able to pass this to the appropriate team.
Kind wishes,
Isla.
@KarenAldis Hi Karen, if you're the homeowner and still within your warranty period please do send us a DM so we can look into this. Please include your full address and postcode as well as your email address and phone number.
Thank you,
Anna from the Redrow team.
@LlantarnamNP44 Hello,
My name is Ros and I am part of the Redrow team. Thank you for getting in contact and I am very sorry to hear this. So we can escalate it, please do DM us with your preferred contact details. A member of the relevant team will then contact you directly.
Kind regards,
Ros
@MarkA43734 Hello Mark, your settings may be that you need to 'follow' us in order to send a DM. Otherwise, please do reach out to your Customer Care team at [email protected]
Kind wishes,
Anna.
@wayne13m Good morning Wayne. Thank you for your message and we're sorry to see this. I will escalate this to the relevant management team for you now.
Kind regards, Sammy
@Cat_Mama_EA So I can escalate this issue further, please can you send us a direct message with your full address and contact details. Once received, we will be able to pass this to the appropriate team.
Kind wishes,
Isla.
@m_con123 Thank you for sharing that information, Mark.
I have now escalated this to the team and they will contact you directly.
Have a lovely day,
Isla.
@NatOnaMap Hi Natalie, I'm sorry to hear this.
Please do send us a DM with your contact details so we can escalate this to the relevant team. Your address including postcode, as well as your phone number and email address would be ideal.
Thank you, Anna from the Redrow team.
@stan1ey Good evening, Steve.
Thank you for contacting us. My name is Isla, and I am part of the Redrow team. Please can you send us your full address and contact details. Once received, we can pass this to the relevant team.
Kind wishes,
Isla.
@SimpleSocial1st Good afternoon,
Thank you for getting in contact. Please do DM us with your preferred contact details. We will then escalate your concerns to the appropriate management team who will contact you directly to discuss this matter.
Kind regards, Ros
@nigel_wylie Good evening Nigel. So we can escalate this to the correct team for you, please could you provide your location/address via DM?
Please be aware, your previous comment contains your personal details in a public space if you would like to update it.
Kind regards, Sammy