@AEMorton07 Hello, AEMorton07.
We can imagine not being able to access your Rest account would be inconvenient!
For assistance logging in, please contact us online by using the messaging service in the Rest app or by visiting https://t.co/WxdyyYW3hK and clicking the Live Chat 1/2
@juliancapurso (2/2)
For further assistance, please contact us through our other services in this link on the Rest website: https://t.co/aAiePTjXLU
Thanks,
Rest Social Team
@juliancapurso (1/2)
Hi juliancapurso,
Thanks for reaching out about your member number. Generally, you will get an email with your new member number shortly after making a new account. There has been an error/ delay with some members receiving this email.
@no1historychick Hi no1historychick,
Thank for you leaving a comment in relation to this post.
You can view the details of what each of our investments are invested in, on our website: https://t.co/cFDJZmx8sY
You can change your nominated investment at any time when logged into your 1/2
@ToobsKing Hi Toobsking,
We may be able to arrange a callback depending on what youโre needing to speak with us about.
Otherwise, youโre best calling us on 1300 300 778, or using our website https://t.co/6gB9Jg1sNm, weekdays, 8am-8pm, AEST.
Thanks,
Rest Social Team
@cabemartinez Hi cabemartinez,
As this is a public platform we cannot give any updates here, please contact us between 8am-8pm AEDT here: https://t.co/UzmURxuy7i. You can also raise a complaint there about your experience.
Thanks,
Rest Social Team
@cabemartinez Hi Cabemartinez,
Unfortunately we can't give updates on your claim via social media.
So that we can get your DASP processed, you can contact us directly here: https://t.co/aAiePTjXLU 8am-8pm AEDT.
Thanks, Rest Social Team
@cabemartinez Hi Cabemartinez,
So that we can get your DASP processed, you can contact us directly here: https://t.co/aAiePTjXLU.
Weโre available 8am-8pm, AEDT.
We hope to hear from you!
Thanks,
Rest Social Team
@ZavaHandOfSteel Hi Paul, we regret to hear youโve had a confusing experience with our support services. If you would like to lodge a complaint, you can do so via the link found here: https://t.co/4uQ01d7fEa. You can contact us via our website 8 AM to 8 PM weekdays AEDT. Thanks, Rest Social Team.
@IOIILisaMorrow Hi IOIILisaMorrow. We appreciate the feedback youโve given regarding Rest and apologise for not meeting your expectations, and hope to continue improving our services. If you would like to lodge a complaint about your experience, you can do so via the link found 1/2
@IOIILisaMorrow Hi Lisa, due to not being able to contact you via PM on X, so that we can investigate this for you can you please call us on 1300 300 778 from 8am to 8pm weekdays AEST. Thanks, Rest Social Team
@IsmeMeredi72800@retailaustralia Hi Meredith,
We are reporting to the ATO every two weeks, and they are the best people to contact for government subsidies.
If you have any further questions, you can contact us using the methods here: https://t.co/aAiePTkvBs
Thanks,
Rest Social Team
@IOIILisaMorrow Hi Lisa, in that case the best way to contact us might be to send your enquiry to [email protected] along with your member number, full name and DOB. A member of our team will then be in touch within 5 business days.
Thanks,
Rest Social Team
@IOIILisaMorrow Hi Lisa,
Weโre very sorry for the trouble you have had. If you would like us to follow this up for you please send us a private message with your member number and mobile number and we will be in touch.
Thanks,
Rest Social Team
@IOIILisaMorrow Hi Lisa,
We do apologise for the long wait. Unfortunately this is our busiest time of year, and the wait times are often longer than expected. If your enquiry is not urgent you may wish to try contacting us at a later date.
We appreciate your patience.
Thanks,
Rest 1/2
@MarksmanWaugh Hi MarksmanWaugh,
Thank you for bringing this to our attention!
We will raise this with our teams to investigate further.
All the best!
Thanks,
Rest Social Team