@ToobsKing Hi Toobsking,
We may be able to arrange a callback depending on what you’re needing to speak with us about.
Otherwise, you’re best calling us on 1300 300 778, or using our website https://t.co/6gB9Jg1sNm, weekdays, 8am-8pm, AEST.
Thanks,
Rest Social Team
@cabemartinez Hi cabemartinez,
As this is a public platform we cannot give any updates here, please contact us between 8am-8pm AEDT here: https://t.co/UzmURxuy7i. You can also raise a complaint there about your experience.
Thanks,
Rest Social Team
@cabemartinez Hi Cabemartinez,
Unfortunately we can't give updates on your claim via social media.
So that we can get your DASP processed, you can contact us directly here: https://t.co/aAiePTjXLU 8am-8pm AEDT.
Thanks, Rest Social Team
@cabemartinez Hi Cabemartinez,
So that we can get your DASP processed, you can contact us directly here: https://t.co/aAiePTjXLU.
We’re available 8am-8pm, AEDT.
We hope to hear from you!
Thanks,
Rest Social Team
@ZavaHandOfSteel Hi Paul, we regret to hear you’ve had a confusing experience with our support services. If you would like to lodge a complaint, you can do so via the link found here: https://t.co/4uQ01d7fEa. You can contact us via our website 8 AM to 8 PM weekdays AEDT. Thanks, Rest Social Team.
@IOIILisaMorrow Hi IOIILisaMorrow. We appreciate the feedback you’ve given regarding Rest and apologise for not meeting your expectations, and hope to continue improving our services. If you would like to lodge a complaint about your experience, you can do so via the link found 1/2
@IOIILisaMorrow Hi Lisa, due to not being able to contact you via PM on X, so that we can investigate this for you can you please call us on 1300 300 778 from 8am to 8pm weekdays AEST. Thanks, Rest Social Team
@IsmeMeredi72800@retailaustralia Hi Meredith,
We are reporting to the ATO every two weeks, and they are the best people to contact for government subsidies.
If you have any further questions, you can contact us using the methods here: https://t.co/aAiePTkvBs
Thanks,
Rest Social Team
@IOIILisaMorrow Hi Lisa, in that case the best way to contact us might be to send your enquiry to [email protected] along with your member number, full name and DOB. A member of our team will then be in touch within 5 business days.
Thanks,
Rest Social Team
@IOIILisaMorrow Hi Lisa,
We’re very sorry for the trouble you have had. If you would like us to follow this up for you please send us a private message with your member number and mobile number and we will be in touch.
Thanks,
Rest Social Team
@IOIILisaMorrow Hi Lisa,
We do apologise for the long wait. Unfortunately this is our busiest time of year, and the wait times are often longer than expected. If your enquiry is not urgent you may wish to try contacting us at a later date.
We appreciate your patience.
Thanks,
Rest 1/2
@MarksmanWaugh Hi MarksmanWaugh,
Thank you for bringing this to our attention!
We will raise this with our teams to investigate further.
All the best!
Thanks,
Rest Social Team
@jay3004 Hi jay3004, if you could please get in touch with us by tapping “Message Us” (under the Login button) one of our agents will be able to assist you further. We appreciate your patience with this. Thanks, Rest Social Team
@TurbulenceKing5 Hi TurbulenceKing5, access to the online platforms should now be restored. If you have any trouble logging in, please get in touch: https://t.co/RQOAbEMMYa Thanks, Rest Social Team
@mrllybnkrpt Hi mrllybnkrpt, if you would like us to follow up on this for you, please call 1300 300 778 from 8am-8pm weekdays AEST or chat online at https://t.co/6gB9Jg1sNm from 8am-8pm weekdays and 9am-5pm Saturday AEST. Thanks, Rest Social Team
@mrllybnkrpt Hi mrllybnkrpt, notifications were sent in March advising that accounts below $6,000 with no activity for 13 months would be sent to the ATO. These funds can be claimed back at any time. For more information, please get in touch: https://t.co/RQOAbEMMYa Thanks, Rest Social Team
@Helena_Sindelar@Helena_Sindelar - we understand this is concerning. Confirming impacted members have been contacted directly. For updates and more info visit https://t.co/6gB9Jg20CU, or send us a DM if you need help.
@BhagsNStonks@bowtiedstocks@BhagsNStonks so sorry, we’re having intermittent issues with our website and app. We’re working to restore normal service asap. For updates visit https://t.co/6gB9Jg20CU or send us a DM if you need help.