Reliable Hosting

[Reliable Hosting @RHServices153]

@kimptoc sorry was busy with all these tickets and didnt catch this, can you check now?

[Reliable Hosting @RHServices153]

We are currently working with our PTP fiber provider, they are reporting a failed switch in-between our location in WV and Ashburn, VA. I do not currently have an ETA on when they expect to have it resolved as of yet. I will update once I receive additional information from them.

[Reliable Hosting @RHServices153]

@marco_logs have ticket open with our provider, they are investigating now

[Reliable Hosting @RHServices153]

@tbasystems sounds like maybe your local DNS resolvers still have the old A records for our domian, it was updated over a week ago

[Reliable Hosting @RHServices153]

Should be back online now

[Reliable Hosting @RHServices153]

Will update with more information as soon as available

[Reliable Hosting @RHServices153]

Our transport provider is having issues on the Ashburn, VA side of our connection, they are currently working to resolve no ETA yet

[Reliable Hosting @RHServices153]

@topmovies31 we are checking now appears to be an issue with our upstream provider ATM

[Reliable Hosting @RHServices153]

@etc_md ya we are checking now

[Reliable Hosting @RHServices153]

@mgkimsal should be back up are you still having issues?

[Reliable Hosting @RHServices153]

Power outage in our facility backup generator did not start. Electric crews are working on the lines no current ETA on resolution yet.

[Reliable Hosting @RHServices153]

Looks like BGP started flapping with InfoRelay, checking now

[Reliable Hosting @RHServices153]

More issues from @InfoRelay have a ticket and we are on the phone with them now.

[Reliable Hosting @RHServices153]

Down again, waiting on @InfoRelay again.....

[Reliable Hosting @RHServices153]

InfoRelay is has a emergency outage window open now and are working on the issue now.

[Reliable Hosting @RHServices153]

Looks like @InfoRelay is having issues again, checking with them now to investigate.

[Reliable Hosting @RHServices153]

Update2: Currently your cross connect is hard down as we are working to move it to a different device.

[Reliable Hosting @RHServices153]

Here is their update: We had an edge router in the facility malfunctioned that has been disconnected from the network.

[Reliable Hosting @RHServices153]

@etc_md @InfoRelay All they would say is it was a Juniper hardware issue. Today they are saying it is a "BGP" issue. All I can get from them