I’m genuinely shocked by how poor @Mahindra_Auto’s pre-sales service is. In my district, there’s only one Mahindra showroom and they don’t even seem interested in selling cars. No follow-ups, no excitement, no basic courtesy.
Hey @amazonIN@AmazonHelp, I just had a really disappointing delivery experience.
I ordered an RC car, and the delivery person called me saying the parcel has reached my area.
@18002096006 Sent the details, would love to get this sorted out as soon as possible because I don’t want to miss the chance to gift a car to my family this Diwali.
Thank you!
I’ve called, my family members visited the showroom, even raised it with customer care still no proper response.
It’s crazy how a brand can break customer trust before even selling the car.
If this is the pre-sales experience, I can’t imagine the after-sales one.