How a UK SaaS firm funded an AI breakthrough with $0 in new budget: π
Step 1: Saved $1.1M by optimizing labor (100 β 60 FTEs) at 98% CSAT.
Step 2: Reinvested every penny into Agentic AI.
Step 3: Scaled CX without adding headcount.
Self-funded innovation is the play. DM me!
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